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Last updated on 2024年6月21日

Here's how you can confidently advocate for yourself during salary negotiations in the hospitality industry.

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Navigating salary negotiations can be a daunting task, especially in the hospitality industry where the value of your service and experience isn't always easy to quantify. However, it's crucial to your career growth and financial well-being that you learn to confidently advocate for yourself. Whether you're a seasoned hotel manager or a barista at a bustling cafe, understanding how to approach salary discussions can make a significant difference in your professional trajectory. By preparing effectively, communicating clearly, and understanding your worth, you can engage in these conversations with confidence and increase your chances of achieving a desirable outcome.

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Bruno Fuentes

Restaurant Manager at Anantara Siam
Amit Tawade

Quality Assurance and Training Manager @ Pizza Hut Oman | Skill Development
Silas Grecco

Capacita??o e Facilita??o em Hospitalidade e Experiência do Cliente | ???? Falo sobre #hospitalidade para uma cultura +…

1 Know Value

Understanding your own value is the cornerstone of any salary negotiation. Take stock of your unique skills, experiences, and the successes you've brought to your current position in the hospitality industry. Have you increased customer satisfaction, improved operational efficiency, or trained new staff effectively? These contributions are your leverage. By recognizing and being able to articulate your value, you position yourself as an asset that deserves recognition and fair compensation.

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Bruno Fuentes

Restaurant Manager at Anantara Siam
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Never settle for less than what you deserve. Know your worth, know what you can bring to the table. Study the questions, know your answers, get in there with the mindset of an expert in your field. Believe in yourself. Speak your accomplishments and share what you can achieve when you are hired.

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Stephen Wilks

Careers & Employability Delivery Manager Hospitality Training & Development Employability & Life Skills
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Definitely celebrate the small wins and keep up momentum to get to the big wins!

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2 Research Norms

Before entering any negotiation, it's essential to research industry standards for your position in the hospitality sector. Knowing the typical salary range for your role in your geographical area gives you a solid foundation for your discussion. You don't want to sell yourself short or aim unrealistically high. Use this information to determine a salary range that reflects your experience, skills, and the market rate, which will serve as a starting point for negotiations.

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Amit Tawade

Quality Assurance and Training Manager @ Pizza Hut Oman | Skill Development
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During negotiations, emphasize how your skills and experience will benefit the company. Provide concrete examples of how you've contributed to previous employers or instances where you've exceeded expectations.

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3 Prepare Pitch

Your pitch is your chance to make a compelling case for why you deserve a raise or a higher starting salary. Prepare it carefully, focusing on specific examples of your contributions to the company's success. Highlight any unique skills or certifications that set you apart from your peers. Practice delivering your pitch confidently and concisely, so when the time comes, you'll be able to communicate your worth effectively without hesitation.

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Bruno Fuentes

Restaurant Manager at Anantara Siam
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Never give them your expected salary right away. When they say "How much are you looking for?" Reply with "May I know what is the budget for this role?" Here you will be able to tell if they mean business or if they are trying to lowball you. (Of course, you should do your research first) When responding, start with mentioning that you have researched and understand the market, talk about the potential revenues that the outlet/hotel makes, and say with a confident, clear voice, looking direct in their eyes "I would be confident in a base salary of ...". Always start slightly higher than what you know you could get.

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4 Timing Matters

Choosing the right moment to discuss salary can be as important as the negotiation itself. In the hospitality industry, timing your conversation can mean the difference between an open reception and a closed door. Aim for a period when business is stable, and your manager isn't preoccupied with immediate crises or operational challenges. This strategic timing ensures that your request is given the attention and consideration it deserves.

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5 Listen Actively

Negotiation is a two-way street, and active listening is a key component. When discussing salary, pay close attention to the feedback and offers presented by your employer. This not only shows respect but also helps you understand their perspective and constraints. You may need to navigate through concerns or objections, and listening carefully will enable you to respond thoughtfully and effectively.

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6 Follow Up

After your salary negotiation meeting, always follow up with a thank you note expressing gratitude for the opportunity to discuss your compensation. This polite gesture maintains a positive relationship with your employer regardless of the outcome. If an agreement was reached, reiterate the terms in writing to avoid any misunderstandings. If further discussion is needed, suggest a timeframe for the next meeting to keep the momentum going.

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Bruno Fuentes

Restaurant Manager at Anantara Siam
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One easy way to follow up, is by connecting with them on LinkedIn. Great way for them to review your profile and show that you are there to build relationships in the industry. Great for your profile and networking reach too.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Silas Grecco

Capacita??o e Facilita??o em Hospitalidade e Experiência do Cliente | ???? Falo sobre #hospitalidade para uma cultura + #humana nas empresas | +15 anos de experiência com atendimento de alto padr?o
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Você precisa mensurar as suas entregas. Aprendi com minha amiga Vania Ferrari a importancia de você entender se seu trabalho é só cumprir tarefas ou ele de fato melhora processos, ajuda com melhores resultados, economia de tempo, de recursos, etc. Isso sendo mensurado, é mais fácil você comprovar seu valor e a necessidade de um reajuste na sua compensa??o financeira.

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Here's how you can confidently advocate for yourself during salary negotiations in the hospitality industry.

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1 Know Value

2 Research Norms

3 Prepare Pitch

4 Timing Matters

5 Listen Actively

6 Follow Up

7 Here’s what else to consider

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