Here's how you can conduct a quality audit for a project.

Audit planning is a critical phase in the audit process as that is where you will define the scope, the regulatory requirements that will be used to audit the systems to and who will be the audit team and auditees/subject matter experts. This framework, if done well, helps build good alignment cross the teams early and ensures for a well planned audit.

Planning is the most important stage of a quality audit, study about the project, goals, objectives and the applicable procedures. Get to know about the auditee team.

Best practice dictates that clear objectives be set, the audit scope be defined, and a detailed schedule be created. In Jira, utilise the "Advanced Roadmaps" plugin to plan and visualise audit timelines. In Confluence, the "Audit and Compliance Management" plugin can be used to document audit plans, checklists, and findings. Best Practices: Set Clear Objectives: Define audit goals. Define Audit Scope: Outline areas and processes to audit. Create a Detailed Schedule: Plan timelines and allocate resources. Plugins: Advanced Roadmaps (Jira): For planning and visualizing timelines. Audit and Compliance Management (Confluence): For documenting plans and checklists.

To conduct a quality audit for a project, follow these steps: 1. Define audit criteria based on project requirements. 2. Select qualified auditors with relevant expertise. 3. Schedule the audit at key project milestones. 4. Collect and review project data and documentation. 5. Conduct on-site inspections if necessary. 6. Identify non-conformances and areas for improvement. 7. Prepare an audit report with findings and recommendations. 8. Implement corrective actions to enhance project quality.#QualityManagement

Para planificar una auditoría de calidad exitosa en un proyecto, es importante guiarse por la metodología de la norma ISO 19011. Esto implica comenzar con la definición clara de los objetivos y el alcance de la auditoría. Identificar los recursos necesarios, como el equipo de auditoría y las herramientas de soporte tecnológico, para ejecutar la auditoría de manera efectiva. Establecer un cronograma detallado con fechas límite claras para cada fase de la auditoría garantiza una ejecución eficiente y oportuna del proceso de auditoría. Integrar estos elementos en un plan de auditoría estructurado y bien documentado, proporciona la base necesaria para realizar una evaluación exhaustiva y sistemática del sistema de gestión de calidad.

Conducting a quality audit for a project involves defining the audit scope and objectives, establishing criteria, forming an audit team, and preparing an audit plan. Review documentation, conduct interviews, and perform on-site inspections. Evaluate processes and deliverables against criteria, analyze findings, and prepare an audit report with recommendations. Hold an exit meeting, ensure follow-up actions, and use insights for continuous improvement. This systematic approach ensures project compliance with quality standards and promotes ongoing enhancement.

Best practices include gathering all necessary documents, ensuring they are up-to-date, and understanding their content. In Jira, use the "Jira Service Management" plugin to track documentation reviews. In Confluence, use the "Page Tree" plugin to organize and navigate through audit documents. Best Practices: Gather Necessary Documents: Ensure you have all required files. Check for Updates: Verify that documents are current. Understand Content: Thoroughly read and comprehend the documentation. Plugins: Jira Service Management: For tracking documentation reviews. Page Tree (Confluence): For organizing and navigating audit documents. Comala Document Management (Confluence): For workflow and approval processes.

It's important to foster a collaborative, "help me understand" approach with the auditees to prevent hesitation to share information. This is especially true for internal audits as at the end of the day you are all "ONE" team. Use hats on/hats off approach throughout the audit to help guide the auditees in audit etiquette (how to answer questions, logistics of audits, auditor expectations, etc). These opportunities can be used as both a continuous improvement exercise but also a training exercise to prepare for future regulatory inspections.

Avoid being a fault finder, let the auditee explain the process and how they are achieving their objectives. Interview them for better understanding, and if you find any deviations from the standards they are supposed to be in compliance don't say you are wrong, explain how this may effect the process

Durante la fase de ejecución de auditoria, se debe aplicar un enfoque sistemático y basado en evidencias para recopilar y evaluar información relevante. Esto incluye la revisión de documentación, observación de actividades en el sitio y entrevista a personas clave involucradas en los procesos. Mantener una comunicación clara y abierta con los auditados para facilitar la recolección de datos. Se deben tomar notas detalladas y registrar las evidencias recopiladas de manera organizada para respaldar las conclusiones y hallazgos de la auditoría. De esta manera, se asegura que la ejecución de la auditoría sea efectiva, objetiva y contribuya significativamente a la mejora continua del sistema de gestión de calidad.

Another point that should be considered during the audit is the communication between the auditors. This communication makes the evidence to be followed in a right direction and based on process attitude. Therefore, auditors should be very careful in sampling. In such a situation, it can be expected that the audit has been properly conducted. On the other hand, checking Repetitive non-conformities in the audit can help to identify the causes of defects in the projects and this issue can be attractive for auditors.

I adopt a risk based approach. Audit should be centered on area with the higher risk and /or impact. I also ensure confidence and reliability using recognized sampling plans

Findings analysis should always be backed up with objective evidence, one off deviations are not to be classified as an observation. A finding becomes an observation only when it is repeated several times and indicates a systemic fault

Durante la fase de evaluación y analisis de hallazgos en una auditoría, es fundamental analizar sistemáticamente las evidencias recopiladas. Esto implica comparar los hallazgos encontrados durante la auditoría con los criterios de auditoría predefinidos y los requisitos establecidos. Se debe evaluar la gravedad y la extensión de cada hallazgo para determinar su impacto potencial en la calidad. Documentar de manera clara y objetiva cada hallazgo, identificando las causas subyacentes y proporcionando recomendaciones prácticas y factibles para la corrección y mejora. Se debe asegurar que los informes de auditoría reflejen de manera precisa la conformidad del sistema de gestión y faciliten la toma de decisiones para la mejora continua.

Best practices include categorizing issues by severity, prioritizing based on impact, and documenting everything systematically. In Jira, use the "Jira Service Management" (JSM) plugin to log and track non-conformities. In Confluence, use the "Decision" plugin to document analysis results and action plans. Best Practices: Classify findings by severity. Prioritize; Focus on high-impact non-conformities. Keep detailed records of findings and actions. Plugins: JSM: For logging and tracking non-conformities. Decision & Table Filter and Charts(Confluence): For documenting analysis results and action plans.For visualizing data and findings. These practices and tools help ensure thorough analysis and effective resolution of audit findings.

Agree on a reporting template and format. Your report should give as much details of the audited project as possible, include how they have planned and implemented systems to achieve compliance. Cover all the essential areas of the audited operations. All observations indicating a systemic deviations should be backed up with objective evidence

Na minha experiência e com o objetivo de compartilhar mais a??es efetivas no processo de auditoria da qualidade, considerando que todas a etapas apresentadas s?o de extrema relevancia. Considerando o grande desafio é permanecer com os processos conformes, pois com o decorrer do tempo, com a as cargas excessivas de trabalho, com a escassez de recursos, e com o capital humano n?o sendo continuamente aprimorado, a tendência é a involu??o do cenário. Um método que considero eficaz é a forma??o de auditores internos , estabelecimento de cronogramas de auditorias internas, estabelecimento de metas de treinamentos para as lideran?as, bem como apresenta??o dos resultados das auditorias realizadas, tendo como foco a melhoria contínua.

One of the biggest audit risks is not paying attention to the follow-up after that. Here, it is necessary to have high sensitivity in the audit team. For example, in most of the action plans, rather than paying attention to the root of the cause and defining the corrective action, more attention has been paid to the problem and its correction. In this case, we have to wait for non-conformity to be repeated in the next audits.

To conduct a quality audit for a project, it is important to define the objectives and scope, plan, collect and review documents, communicate results, and follow up for improvements and corrective actions, if any.

Algunos ejemplos prácticos para lograr auditorías exitosas de sistemas de gestión: 1.Planificación detallada: plan de auditoría claro y completo que defina objetivos, alcance, criterios y recursos necesarios. 2.Selección de auditores competentes: auditores con experiencia y conocimientos adecuados en el sistema de gestión específico y las normas aplicables. 3.Comunicación efectiva: clara y abierta con los auditados antes, durante y después de la auditoría para asegurar la comprensión y cooperación mutuas. 4.Uso de evidencias objetivas: y verificables durante la auditoría para respaldar los hallazgos y conclusiones. 5.Seguimiento y cierre: seguimiento de las acciones correctivas tomadas para abordar las no conformidades identificadas.

In addition to categorising and prioritising tasks, the following tips for effective delegation are recommended: It is important to provide clear instructions. It is essential to provide precise and detailed instructions. It is important to set deadlines for all tasks. Set realistic deadlines to ensure timely completion. Monitor progress on a regular basis. Monitor progress without excessive intervention. Allow your team to make decisions. Allow team members to make decisions within the scope of their role. It is important to establish a system for regular feedback and adjustments. The use of tools such as Jira for task tracking and Confluence for documentation facilitates the delegation process and ensures accountability.