Here's how you can balance assertiveness and diplomacy in conflict resolution.
When you're caught in a conflict, it's crucial to strike the right balance between being assertive and diplomatic. Assertiveness allows you to express your needs and boundaries clearly, while diplomacy helps you maintain positive relationships and respect the needs of others. Imagine you're in a heated discussion at work. By being assertive, you stand firm on your points without being aggressive. Meanwhile, diplomacy involves actively listening to your counterpart, acknowledging their perspective, and working towards a solution that respects both parties' interests. It's a delicate dance, but mastering it can lead to more effective and harmonious conflict resolution.
-
Rob Arenson, CEPA?Founder & Value Advisor | Certified Exit Planning Advisor (CEPA?) | Entrepreneur | Forward-Thinking Business Strategies
-
Kelli WilksDirector, Negotiator, Fractional CPO | ERP, TPRM, Enterprise Transformation | Executive Member, WISL | Women's…
-
??Harriet Patience-DaviesStorytelling coach | Presentation skills expert | LEGO? Serious Play? Method Facilitator | Transformation consultant |…