Here's how you can avoid the potential consequences of neglecting emotional intelligence in UX Research.
Emotional intelligence (EI) is crucial in UX Research, yet it's often overlooked. By understanding and managing your own emotions, as well as recognizing and influencing the emotions of others, you can create more empathetic and user-centered designs. Neglecting EI can lead to designs that fail to resonate with users, resulting in lower satisfaction and engagement. To avoid these pitfalls, it's essential to integrate EI into every stage of UX Research, from user interviews to usability testing.