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Last updated on 2024年7月24日

Here's how you can assess the effectiveness of your strategic decisions in hindsight.

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In the dynamic field of laboratory management, strategic decisions can significantly impact efficiency, safety, and innovation. Whether you've decided to invest in new technology, reorganize staff roles, or implement new procedural standards, it's crucial to assess the effectiveness of these decisions after they've been made. This process of reflection not only helps in validating your choices but also provides valuable insights for future decision-making. By analyzing outcomes, gathering feedback, and comparing against benchmarks, you can determine if your strategic moves have steered the lab in the desired direction.

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1 Define Goals

Before you can assess the effectiveness of your strategic decisions, you must have clearly defined goals. These goals should be specific, measurable, attainable, relevant, and time-bound (SMART). By comparing the actual outcomes of your decisions with the intended goals, you can gauge how successful you've been. For example, if your goal was to reduce sample processing time by 20% within six months, and you've achieved or exceeded that target, it's a clear indication that your decision was effective.

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2 Measure Outcomes

Measuring outcomes is a critical step in evaluating your strategic decisions. This involves collecting data related to the changes you've implemented. For instance, if you've invested in new equipment, you should track metrics such as throughput rates, error rates, and maintenance costs. Analyzing this data will give you a quantitative understanding of whether the decision has led to improvements and if those improvements align with your goals.

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Jennifer Harvey

Business manager/operations/SC and logistics/fulfillment and distribution/manufacture/Leadership development/
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Measuring goals through continuous improvements methods alike Pareto Charts and graphs lets you visualize the progress of your goals, and if you need to pivot and make a change to your action items good, bad, or stability.

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3 Gather Feedback

Feedback from your team is an invaluable resource when assessing strategic decisions. They are the ones interacting with new systems or protocols on a daily basis and can provide firsthand insights into what's working and what's not. Encourage open communication and use surveys or meetings to collect their opinions. This feedback can reveal unforeseen issues or benefits and contribute to a comprehensive evaluation of your decision's impact.

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Jennifer Harvey

Business manager/operations/SC and logistics/fulfillment and distribution/manufacture/Leadership development/
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Building relationships and building trust so you know the feedback is genuine to be able to get the buy in on any changes. Also with the feedback they have some ownership for accountability.

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4 Compare Benchmarks

Comparing your lab's performance against industry benchmarks or your own historical data can offer a broader perspective on the effectiveness of your strategic decisions. If you've introduced a new testing method , how does its performance compare to the previous standard or to similar labs in your field? Benchmarking can highlight areas where you excel or need improvement and is essential for maintaining a competitive edge.

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5 Analyze Costs

An often-overlooked aspect of decision-making is cost analysis. It's important to evaluate whether the financial investments made towards strategic changes have yielded a satisfactory return on investment (ROI). Consider both direct costs, like the purchase of new equipment, and indirect costs, such as training time. If the financial benefits, such as increased productivity or reduced waste, outweigh the costs, your decision can be deemed effective.

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Jennifer Harvey

Business manager/operations/SC and logistics/fulfillment and distribution/manufacture/Leadership development/
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One thing I’ve found helpful is how important of the ROI is of how many years, months, or ect.. will it take to get that return with keeping in mind what would the impact be. Is it a high impact or low impact.

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6 Adjust Accordingly

Finally, no assessment is complete without considering the need for adjustments. Even the best strategic decisions may require tweaking as new information comes to light or as circumstances change. Use the insights gained from your assessment to make informed adjustments . This iterative process ensures continuous improvement and helps refine future strategic decision-making within your laboratory environment.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can assess the effectiveness of your strategic decisions in hindsight.

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1 Define Goals

2 Measure Outcomes

3 Gather Feedback

4 Compare Benchmarks

5 Analyze Costs

6 Adjust Accordingly

7 Here’s what else to consider

Laboratory Management

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