Here's how you can assertively negotiate with clients or colleagues.

1 Know Needs

Before entering any negotiation, it's crucial to have a clear understanding of what you need from the outcome. Take time to reflect on your non-negotiables and what you're willing to compromise on. This self-awareness will serve as your anchor throughout the negotiation process, allowing you to communicate your needs confidently and preventing you from getting sidetracked by less important issues. It's not just about what you want; it's about knowing why it's important, which will help you articulate your position more persuasively.

3 Stay Calm

Maintaining composure is key when negotiating assertively. Emotions can run high, but it's important to remain level-headed and professional. By staying calm, you demonstrate control and confidence, which can help de-escalate any tension and keep the discussion focused on the issues at hand. If you find yourself becoming flustered, take a moment to breathe and recenter yourself. A clear mind will help you articulate your points more effectively and lead to better negotiation outcomes.

4 Use "I" Statements

To communicate assertively without being aggressive, use "I" statements. This technique involves framing your thoughts and feelings from your perspective, which can reduce defensiveness in others. For example, saying "I feel that this deadline is unrealistic" rather than "You set an impossible deadline" keeps the focus on your experience and promotes a more constructive conversation. It's a simple yet powerful way to express yourself clearly without assigning blame.

5 Offer Solutions

When negotiating, it's not enough to state what you don't want; you need to propose alternatives. Offering solutions shows that you're proactive and committed to finding a resolution that works for all parties involved. It can also demonstrate your creativity and willingness to compromise. When you come prepared with options, it sets a positive tone for the negotiation and can often expedite the process toward a successful conclusion.

6 Follow Up

After a negotiation session, always follow up with a summary of what was discussed and any agreements made. This not only ensures that both parties are on the same page but also reinforces your commitment to the negotiated outcomes. A written follow-up provides a reference point for future interactions and helps to hold everyone accountable to their commitments. It's a professional touch that can make a significant difference in maintaining positive business relationships.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?