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Last updated on 2024年6月18日

Here's how you can artfully address feedback from your philanthropy sector colleagues.

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In the philanthropy sector, your ability to artfully address feedback from colleagues is crucial for fostering a collaborative and progressive environment. Feedback, whether positive or negative, offers a chance to grow and improve your philanthropic efforts. It's a tool for learning and a way to engage with your peers on a deeper level. By embracing feedback with grace and a strategic approach, you can enhance your work's impact and strengthen your relationships within the community. This article will guide you through the best practices for receiving and responding to professional feedback in philanthropy.

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Phil Cubeta, CAP

Teaching Philanthropy

1 Listen First

Active listening is the cornerstone of effectively addressing feedback. When a colleague offers their thoughts, focus on understanding their perspective completely before responding. This means setting aside your initial reactions and biases to truly hear what's being said. By doing so, you demonstrate respect for their input and open the door to constructive dialogue. Remember, the goal is not to defend your actions but to learn how they may be perceived by others and how you can improve.

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Ann C.

Kindness Ambassador | Storyteller | Corporate Social Responsibility | Philanthropy Expert | Advocate for Empowered.Giving | MBA | Views My Own
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I would also say share transparently so that you have the opportunity to listen first. Actively solicit feedback and use it to fuel your ideas, your concepts and your strategies. Listen for the hidden nuggets that will make you and your projects better and keep your projects going! Siloes are a thing of the past. Collaboration drives innovation.

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2 Reflect Honestly

Once you've fully heard your colleague's feedback, take a moment to reflect on it honestly . Consider the validity of the points raised and how they align with your goals in philanthropy. This step is not about immediate agreement or disagreement but about assessing the feedback's relevance and potential for enhancing your work. An honest reflection will help you decide which parts of the feedback to act upon and which may not be applicable.

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Ann C.

Kindness Ambassador | Storyteller | Corporate Social Responsibility | Philanthropy Expert | Advocate for Empowered.Giving | MBA | Views My Own
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I would also say Thank THEM! They took the time out of their day to provide input when they didn't have to do so. React with gratitude even as you assess the feedback and in that moment repeat back to them what you just heard so you signal to them that you really did hear them. You can decide what you want to do with the feedback, but a grateful heart is a good place to start.

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3 Clarify Doubts

If any part of the feedback is unclear or seems misaligned with your understanding of the situation, seek clarification . Politely ask your colleague to elaborate on specific points or provide examples. This not only ensures that you are on the same page but also shows that you are genuinely interested in their perspective. Clarifying doubts prevents misunderstandings and helps you respond more effectively to the feedback provided.

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4 Acknowledge Value

Acknowledging the value of the feedback you receive is a powerful step in addressing it artfully. Let your colleague know that you appreciate their willingness to share their insights and that you recognize the effort it took for them to do so. A simple thank you can go a long way in maintaining a positive relationship and encouraging a culture of open communication within your philanthropic circle.

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Ann C.

Kindness Ambassador | Storyteller | Corporate Social Responsibility | Philanthropy Expert | Advocate for Empowered.Giving | MBA | Views My Own
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The biggest thing...check your ego at the door. When you receive feedback, it is a gift. It means your colleagues are engaging with you, they care about your work and/or its potential impact on their work! Take this for what it is... a way to make your work better. Collective action is almost always better than going it alone.

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5 Plan Action

After understanding and valuing the feedback, it's time to plan actionable steps . Decide what changes you can implement to address the concerns or suggestions raised. Whether it's adjusting a project's approach , improving communication strategies, or enhancing collaboration efforts, your action plan should be concrete and measurable. Share this plan with your colleague to show that their feedback has been taken seriously and will result in tangible improvements.

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6 Maintain Dialogue

Finally, keep the lines of communication open. Addressing feedback is not a one-time event but an ongoing process. By maintaining an open dialogue with your colleagues, you invite continuous improvement and collaboration. Regular check-ins on the progress of the actions you've taken can also reinforce the value you place on their feedback and solidify your commitment to bettering your philanthropic work.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Phil Cubeta, CAP

Teaching Philanthropy
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An adage in philanthropy is “no good deed goes unpunished.” With the advent of the internet, the rise of trust based or community led philanthropy, and the shocking revelations from “Crappy Funding Practices,” there is no shortage of feedback to grantmakers. Advice would be to a) drop out of giving and buy a boat, instead; b) give anonymously through a Donor Advised Fund; or c) listen, learn, repent and seek reconciliation and partnership.

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Here's how you can artfully address feedback from your philanthropy sector colleagues.

1

2

3

4

5

6

7

1 Listen First

2 Reflect Honestly

3 Clarify Doubts

4 Acknowledge Value

5 Plan Action

6 Maintain Dialogue

7 Here’s what else to consider

Philanthropy

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Here's how you can artfully address feedback from your philanthropy sector colleagues.

1

2

3

4

5

6

7

1 Listen First

2 Reflect Honestly

3 Clarify Doubts

4 Acknowledge Value

5 Plan Action

6 Maintain Dialogue

7 Here’s what else to consider

Philanthropy

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