Handling resistance from IT teams in ERP customization. Are you prepared to navigate technical challenges?
Resistance from IT professionals can derail your ERP customization efforts. To ensure a smooth transition and buy-in:
- Engage IT early in the process, involving them in discussions to understand their concerns.
- Clearly articulate the business case for customization, highlighting benefits and addressing potential risks.
- Provide training and resources to empower IT with the tools they need to adapt.
How have you successfully managed resistance in tech projects? Share your insights.
Handling resistance from IT teams in ERP customization. Are you prepared to navigate technical challenges?
Resistance from IT professionals can derail your ERP customization efforts. To ensure a smooth transition and buy-in:
- Engage IT early in the process, involving them in discussions to understand their concerns.
- Clearly articulate the business case for customization, highlighting benefits and addressing potential risks.
- Provide training and resources to empower IT with the tools they need to adapt.
How have you successfully managed resistance in tech projects? Share your insights.
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Dr. Ohm Prakash Gunasekaran
Chief Executive Officer | Brand Management Expert at Hemadri Cements Ltd
Some approaches to handle technical challenges and build alignment Understand the IT Perspective: Resistance often stems from legitimate concerns about complexity, system stability, data security, or resource constraints. Schedule time with the IT team to understand their perspective, and acknowledge their expertise and concerns. This helps establish a sense of partnership rather than confrontation. Present Clear Business Value: IT teams may resist if they see customizations as unnecessary or risky. Emphasize how the ERP customization directly supports specific business goals, improves efficiency, or resolves pain points. Quantify benefits where possible, showing how the customization aligns with organizational priorities.
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Handling resistance from IT teams during ERP customization starts with empathy. Acknowledge their concerns about system stability and complexity and reassure them that their expertise is crucial to success. Offer clear, step-by-step plans showing how customizations will be tested and validated. Involve the IT team early in the process to get their input and build trust. Finally, address potential technical challenges proactively by providing the right resources, training and support. Collaboration is key to overcoming resistance and achieving the best outcome.
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Handling resistance from IT teams in ERP customization? That’s like dancing with a partner who insists on leading. Yes, I’m prepared to navigate the technical challenges, and here’s how. First, it’s all about understanding their concerns—most IT teams worry about system integrity, security, and resource drain, and rightfully so. Addressing these head-on with clear, collaborative solutions can turn skeptics into allies. I’ll also keep communication open and jargon-free, translating tech needs into business benefits. And when challenges arise, as they inevitably will, I’ll approach them with a healthy mix of curiosity and resilience, because in tech, persistence is half the battle.
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Understand Concerns: Listen to the IT team's concerns and understand their perspective. Clear Communication: Clearly explain the benefits and necessity of the customization. Involve IT Early: Engage the IT team early in the planning process to get their input and buy-in. Provide Training: Offer training and resources to help the IT team adapt to new changes. Showcase Success: Highlight successful case studies or pilot projects to demonstrate the value of customization.
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Se há resistências é porque o plano das comunica??es falhou! As equipes de TI ou qualquer outra que fa?a parte da governan?a corporativa está suscetível as customiza??es. é indispensável que: - Tudo seja feito com a maior clareza, comunica??o eficaz e o impacto no regulatório ou planejamento estratégico da organiza??o; - Demonstra??o escrita das necessidades e expectativas dos clientes internos e externos; - Premissas e riscos da negligência em n?o adaptar-se ao necessário e - Além, claro, da empatia com todos os envolvidos, incluindo a Alta Dire??o que percebeu a necessidade. Os desafios técnicos s?o bem diferentes dos desafios com técnicos!