登录查看更多内容

Last updated on 2024年8月3日

Facing unexpected IT system failures, how do you maintain data security with composure?

由人工智能和领英社区提供技术支持

Unexpected IT system failures can strike at any moment, posing a significant risk to your data security. In such high-pressure situations, maintaining composure is as crucial as the technical steps you take to protect sensitive information. It's a challenging balance of rapid response and careful consideration, ensuring that each action contributes to the stabilization of the situation and the safeguarding of data. This article aims to guide you through the essential steps to manage these crises effectively, keeping a level head and a secure digital environment.

此文章中的业界达人

由社区从 6 条内容中精选。了解更多

Fabien Zaccari

DSIN - CIO - Directeur des Systèmes d'Informations et du Numérique chez MACS, communauté de communes
Tahsin Gunaltay

1 Assess Quickly

In the event of an IT system failure, your first step should be to assess the situation quickly . Determine the scope of the issue—whether it's a server crash, a malware attack, or a data breach . Understanding the type of failure is key to formulating an appropriate response. During this initial assessment, prioritize the identification of any compromised data and the systems that are critical to your operation. This swift evaluation will enable you to move onto containment and remediation without delay, ensuring that data security remains at the forefront.

添加您的观点

Tahsin Gunaltay
举报内容
Thorough Software Testing and Quality Assurance is very important. I am not sure whether Software is tested end to end in some Agile environments.

已翻译

赞
Augusto Fabio
举报内容
Identifica??o do Tipo de Falha: Determine se a falha é devido a um problema de hardware, software, ataque de malware, viola??o de dados, ou outro motivo. Escopo do Problema: Avalie a extens?o da falha, incluindo quais sistemas e dados est?o afetados e a gravidade do impacto.

已翻译

赞
Janos Balogh

Gerente de Projetos | Scrum Master | Product Owner | PMO | PSK | PSM | PSPO | PRINCE2 | VERISM | COBIT | ITIL | DTPC | 6Sigma | BIFPC | BMCEP | Transforma??o Digital
举报内容
Diante de uma falha inesperada, a primeira a??o é crucial para a seguran?a dos dados e conformidade com a LGPD / GDPR, realizando uma avalia??o imediata e abrangente. Isso significa identificar a natureza da falha, determinar a extens?o do problema nos sistemas afetados e os tipos de dados potencialmente comprometidos, acionar o plano de resposta a incidentes da empresa e analisar preliminarmente os riscos para os titulares dos dados e para a organiza??o. Essa avalia??o rápida e precisa será a base para as etapas posteriores de conten??o, remedia??o, notifica??o e análise do incidente. Ferramentas de SIEM como IBM QRadar, Splunk, Wazuh podem apoiar nesta avaliativa, por isto e importante antecipar estas implementa??es e alternativas.

已翻译

赞

2 Contain Threats

Once you've assessed the situation, move swiftly to contain any threats to prevent further damage. If you're dealing with malware, for example, isolate the affected systems from the network to stop the spread. In cases of a data breach, control access to sensitive areas and change passwords immediately. Your goal is to create a digital quarantine zone to protect unaffected systems and data. This containment is a critical step in preventing a bad situation from becoming worse, safeguarding your data's integrity until a full recovery is possible.

添加您的观点

Fabien Zaccari

DSIN - CIO - Directeur des Systèmes d'Informations et du Numérique chez MACS, communauté de communes
举报内容
Pour être efficace dans ces situations et ne pas se laisser déborder, une cartographie de vote SI doit être faite. Elle doit respecter impérativement la règle des 3 U: Utile Utilisée Utilisable

已翻译

赞
Joseph Masri

Information Security for CPAs and Law Firms | Cybersecurity Expert | Leveraging a Gen Z Perspective to Better Protect You | Using Technology To Help You Grow Your Business and Make More Money
举报内容
Containment is crucial when handling cybersecurity threats. Once you identify a threat, quick action is essential to prevent it from spreading. If malware is detected, the first step is to isolate affected systems from the network. The second step is to secure access to sensitive information, and promptly changing passwords can prevent further unauthorized access. Effective containment minimizes damage and preserves the integrity of your data until you can fully address the threat and recover.

已翻译

赞

3 Communicate Clearly

Communication during a crisis is vital. Keep your team informed about the situation and their roles in the response. If the failure affects clients or customers, prepare a clear message explaining the issue without causing unnecessary alarm. Transparency is important, but it's also essential to avoid disclosing specific vulnerabilities or detailed information that could be exploited. Effective communication can help maintain trust and manage expectations as you navigate through the recovery process.

添加您的观点

Fabien Zaccari

DSIN - CIO - Directeur des Systèmes d'Informations et du Numérique chez MACS, communauté de communes
举报内容
Un plan de communication prédéfini doit être réalisé par les organisations et intégré dans la PSSI. Ce plan doit contenir les messages predefinis qui seront finalisés au dernier moment ainsi que les canaux et modalités de diffusion.

已翻译

赞

4 Secure Data

Securing your data is paramount. Immediately back up critical data, if possible, or rely on recent backups to ensure you can restore information if it's lost or compromised. Employ encryption for sensitive files and use secure channels for any communications regarding the breach. If you suspect data has been compromised, consider the legal implications and the necessity of informing affected parties. Protecting your data is not just a technical challenge but also a legal and ethical one.

添加您的观点

5 Restore Systems

With your data secured, focus on restoring systems to full functionality. This may involve repairing or replacing damaged hardware, patching software vulnerabilities, or cleaning infected systems. Follow best practices for system restoration, ensuring that you do not reintroduce vulnerabilities. It's also critical to test restored systems thoroughly before bringing them back online to prevent a recurrence of the failure.

添加您的观点

6 Review & Learn

After resolving the immediate crisis, it's crucial to review the incident and learn from it. Conduct a post-mortem analysis to identify what went wrong and how you can prevent similar issues in the future. Update your disaster recovery plan and refine your response strategies based on these insights. Continuous improvement will not only enhance your IT system's resilience but also prepare you to handle future failures with even greater composure and efficacy.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

IT Management

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Facing unexpected IT system failures, how do you maintain data security with composure?

1

2

3

4

5

6

7

1 Assess Quickly

2 Contain Threats

3 Communicate Clearly

4 Secure Data

5 Restore Systems

6 Review & Learn

7 Here’s what else to consider

IT Management

给文章评分

感谢您的反馈

更多IT Management相关文章

更多相关阅读内容

Facing unexpected IT system failures, how do you maintain data security with composure?

1

2

3

4

5

6

7

1 Assess Quickly

2 Contain Threats

3 Communicate Clearly

4 Secure Data

5 Restore Systems

6 Review & Learn

7 Here’s what else to consider

IT Management

给文章评分

感谢您的反馈

查看其他技能