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Facility Managers are facing a new era of challenges. What will be the biggest one?

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Facility Management (FM) is a dynamic and multidisciplinary field that integrates people, place, process, and technology to support the optimal performance of an organization's physical assets. As the world changes rapidly, FM professionals face a new era of challenges that require them to adapt, innovate, and collaborate. What will be the biggest challenge for facility managers in the near future? Here are some possible scenarios and how to prepare for them.

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Rodrigo Cesar Ueda da Luz

Facility Manager | Hard Facilities Management | Engenheiro Civil | Especialista em Gest?o de Negócios e Patologias das…

1 Digital Transformation

The adoption of digital technologies such as cloud computing, artificial intelligence, Internet of Things, and smart buildings is transforming the way facilities are designed, operated, and maintained. Facility managers need to embrace these technologies and leverage them to enhance efficiency, sustainability, user experience, and resilience. However, this also means that facility managers need to update their skills, invest in infrastructure, manage cybersecurity risks, and align their strategies with the organizational goals and culture.

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Rodrigo Cesar Ueda da Luz

Facility Manager | Hard Facilities Management | Engenheiro Civil | Especialista em Gest?o de Negócios e Patologias das Edifica??es | Palestrante | PCM
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Na verdade a transforma??o digital já come?ou há tempos e se intensificou após a pandemia. Hoje n?o há como falar em Facilities sem pensar em tecnologia. O gestor de FM precisa estar antenado ao mercado e buscar implantar tecnologias que possam melhorar a eficiência da sua gest?o e desempenho das suas instala??es, tais como softwares de gerenciamento, sensores IoT, entre outros.

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2 Environmental Sustainability

The growing awareness of the environmental impact of facilities and the increasing demand for green and healthy buildings pose a significant challenge for facility managers. Facility managers need to implement sustainable practices and solutions that reduce energy consumption, carbon footprint, waste generation, and water usage. They also need to comply with environmental regulations and standards, monitor and report their performance, and communicate their value to stakeholders. Moreover, facility managers need to anticipate and respond to the effects of climate change, such as extreme weather events, natural disasters, and pandemics, on their facilities and operations.

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Rodrigo Cesar Ueda da Luz

Facility Manager | Hard Facilities Management | Engenheiro Civil | Especialista em Gest?o de Negócios e Patologias das Edifica??es | Palestrante | PCM
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Nunca se falou tanto em sustentabilidade como nos dias de hoje. Nos gestores de FM precisamos ter aten??o total aos impactos que as nossas opera??es podem trazer ao meio ambiente. Eficiência energética, controle hídrico e gest?o de resíduos s?o alguns dos assuntos que precisamos dominar com maestria e que impactar?o no futuro da nossa sociedade.

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3 Workforce Diversity

The workforce of facility managers is becoming more diverse in terms of age, gender, ethnicity, culture, and education. This diversity brings opportunities for innovation, creativity, and collaboration, but also challenges for communication, coordination, and inclusion. Facility managers need to foster a culture of respect, trust, and learning among their teams and stakeholders. They also need to attract, retain, and develop talent from different backgrounds and generations, and provide them with the necessary tools, training, and support.

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4 User Expectations

The expectations of facility users are changing as they seek more flexibility, convenience, comfort, and safety in their work environments. Facility managers need to understand the needs and preferences of their users and deliver services and solutions that meet or exceed them. They also need to engage with their users and collect feedback to improve their satisfaction and loyalty. Furthermore, facility managers need to adapt to the changing modes of work, such as remote work, hybrid work, and coworking, and provide spaces and facilities that enable productivity, collaboration, and well-being.

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5 Business Alignment

The role of facility managers is evolving from being a cost center to being a strategic partner that contributes to the organizational performance and objectives. Facility managers need to align their vision, mission, and values with those of the organization and demonstrate how they add value to the bottom line. They also need to collaborate with other functions and departments, such as IT, HR, finance, and marketing, and integrate their processes and systems. Additionally, facility managers need to communicate effectively with senior management and stakeholders, and report on their achievements and challenges.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Facility Managers are facing a new era of challenges. What will be the biggest one?

1

2

3

4

5

6

1 Digital Transformation

2 Environmental Sustainability

3 Workforce Diversity

4 User Expectations

5 Business Alignment

6 Here’s what else to consider

Facility Management (FM)

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Facility Managers are facing a new era of challenges. What will be the biggest one?

1

2

3

4

5

6

1 Digital Transformation

2 Environmental Sustainability

3 Workforce Diversity

4 User Expectations

5 Business Alignment

6 Here’s what else to consider

Facility Management (FM)

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