Facility Managers are faced with a problem that seems unsolvable. Do you know how to help them?

1 Identify the problem

The first step to solving any problem is to identify it clearly and accurately. Facility managers need to gather relevant information, data, and feedback from different sources, such as staff, customers, contractors, suppliers, and regulators. They also need to analyze the root causes, effects, and implications of the problem, as well as the potential risks and opportunities involved. By defining the problem, facility managers can set realistic and measurable goals and objectives for the solution.

2 Explore the options

The next step is to explore the possible options for solving the problem. Facility managers need to use their creativity and innovation to generate and evaluate different alternatives, taking into account the resources, constraints, and criteria involved. They also need to consult and collaborate with stakeholders, experts, and peers to get input and feedback on the options. By exploring the options, facility managers can identify the best and most feasible solution for the problem.

3 Implement the solution

The final step is to implement the chosen solution for the problem. Facility managers need to plan and execute the actions, tasks, and processes required to deliver the solution, as well as monitor and measure the results and outcomes. They also need to communicate and coordinate with stakeholders, contractors, and suppliers to ensure that the solution is implemented smoothly and effectively. By implementing the solution, facility managers can solve the problem and achieve the desired goals and objectives.

4 Learn from the experience

However, the problem-solving process does not end with the implementation of the solution. Facility managers also need to learn from the experience and improve their skills and knowledge for future problems. They need to review and reflect on the problem-solving process, as well as collect and analyze feedback and data on the solution. They also need to identify and document the lessons learned, best practices, and areas for improvement. By learning from the experience, facility managers can enhance their problem-solving skills and performance.

6 Seek professional development

Another way that facility managers can improve their problem-solving skills is by seeking professional development opportunities. Professional development can help facility managers to update their knowledge, skills, and competencies in various aspects of facility management, such as technology, sustainability, compliance, and customer service. Professional development can also help facility managers to network with other professionals, share insights and experiences, and learn from best practices and trends. By seeking professional development, facility managers can stay relevant and competitive in their field.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?