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Last updated on 2024年9月8日

External vendors are causing game testing delays. How do you navigate unexpected bugs and stay on track?

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Navigating game testing delays due to external vendors is a challenge you might face in game design. When you're relying on third-party services for aspects like multiplayer server testing, analytics, or quality assurance, their timelines can directly affect your project's progress. Unexpected bugs introduced by these vendors can throw a wrench into your meticulously planned schedule. The key is to stay flexible and proactive, addressing these hurdles without compromising the quality of your game. Understanding how to manage these issues effectively is crucial for staying on track and ensuring your game meets the high standards your players expect.

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Yuvraj Zala

CEO & Game Director at AppGuruz | Building Games & Culture
Danilo Rossini de Oliveira

Game Designer na Tindin Educa??o | Elabora??o de Mecanicas e Fluxos de Jogo

1 Vendor Issues

When external vendors are involved in game testing, delays can occur due to various reasons such as miscommunication, technical glitches , or resource constraints on their end. To navigate these issues, establish clear communication channels and set realistic timelines that account for potential setbacks. Regularly check in with vendors to monitor progress and address any concerns promptly. This proactive approach allows you to anticipate delays and adjust your schedule accordingly, keeping your game development on track despite external challenges.

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Yuvraj Zala

CEO & Game Director at AppGuruz | Building Games & Culture
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To manage delays caused by external vendors in QA, it's crucial to integrate them into your workflow as if they were an extension of your own team. Establishing clear, consistent communication channels is essential—schedule regular updates and create a shared platform for tracking progress and addressing issues. Set realistic deadlines that include buffer time for unexpected setbacks, and make sure both parties agree on these timelines from the start. Consider implementing a system of accountability, such as regular performance reviews or milestone-based evaluations, to ensure vendors remain aligned with your expectations.

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Danilo Rossini de Oliveira

Game Designer na Tindin Educa??o | Elabora??o de Mecanicas e Fluxos de Jogo
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When developing games in collaboration with clients or third-party partners, having a roadmap is key to guiding all teams toward product success.From experience, aligning deadlines and expectations gives both sides confidence in the process. A well-structured roadmap ensures that clients and third parties understand the significance of playtests and feedback, as everyone is working together toward a common goal. Ensure that communication and project management tools are practical for all, reducing the chance of delays. Use the roadmap to address questions, and as a game designer or project manager, maintain the game's core vision throughout the project.

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2 Bug Tracking

Effective bug tracking is paramount when dealing with unexpected issues from external vendors. Utilize a robust bug tracking system that allows you to categorize, prioritize, and assign bugs for resolution. Be sure to document each bug thoroughly, providing detailed descriptions and reproduction steps. This clarity will help vendors understand the issues and fix them more efficiently. By maintaining a well-organized bug tracking process, you can ensure that critical issues are addressed promptly while keeping less urgent ones on the radar.

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3 Agile Response

Embracing an agile response to unexpected bugs means being ready to adapt your plans at a moment's notice. When a vendor-related delay strikes, assess the impact on your timeline and prioritize tasks that can be completed in parallel. Consider reallocating resources or adjusting milestones to accommodate the delay. An agile mindset allows you to make informed decisions quickly, minimizing the disruption to your game development process and maintaining momentum towards your project goals.

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4 Risk Management

Implementing risk management strategies can help mitigate the impact of vendor-related delays. Identify potential risks early in the development process and develop contingency plans for critical vendor tasks. This might involve having backup vendors or alternative solutions ready to go. By preparing for the possibility of delays, you can respond effectively when they occur, ensuring that your game testing and overall development remain as uninterrupted as possible.

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5 Communication Tactics

Clear communication with your team and the external vendor is essential when navigating unexpected bugs. Keep your team informed about any delays and discuss how they affect the project's timeline. Encourage open dialogue with the vendor to understand the root cause of the issue and work collaboratively towards a solution. Effective communication fosters a partnership mentality, which can lead to more efficient problem-solving and a stronger working relationship in the long run.

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6 Workflow Adjustments

Finally, be prepared to make workflow adjustments in response to testing delays. This could involve shifting focus to different areas of the game that are not dependent on the vendor, or it might mean revising your testing procedures to accommodate new timelines. Flexibility in your workflow allows you to keep making progress in other areas while waiting for vendor-related issues to be resolved, helping you stay on track with your overall development timeline.

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External vendors are causing game testing delays. How do you navigate unexpected bugs and stay on track?

1

2

3

4

5

6

1 Vendor Issues

2 Bug Tracking

3 Agile Response

4 Risk Management

5 Communication Tactics

6 Workflow Adjustments

Game Design

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External vendors are causing game testing delays. How do you navigate unexpected bugs and stay on track?

1

2

3

4

5

6

1 Vendor Issues

2 Bug Tracking

3 Agile Response

4 Risk Management

5 Communication Tactics

6 Workflow Adjustments

Game Design

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