Dealing with a client resistant to delays, how can you secure more testing time for quality assurance?
Are you navigating the tricky waters of project timelines? Share your strategies for negotiating extra quality assurance time with tough clients.
Dealing with a client resistant to delays, how can you secure more testing time for quality assurance?
Are you navigating the tricky waters of project timelines? Share your strategies for negotiating extra quality assurance time with tough clients.
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Testing lead time must be clearly communicated to the customer ware supply time is critical especially life saving medicines. However doing parallel activities of QC and QA, need to apply risk based approach to minimise supply time,
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Dealing with a client who is resistant to delays can be challenging, especially securing more testing time for QA. Strategies for Securing More Testing Time: 1. Communicate the importance of QA by explaining how thorough testing can prevent future issues, which can be more costly to fix. 2. Provide Data and Examples 3. Set Clear Expectations 4. Negotiate and Offer Compromises 5. Invite the client to participate in the testing process, helping them understand the complexities involved. 6. Discuss how quality issues can affect not only the client’s reputation but also their stakeholders, customers, or end-users. 7. Present a visual timeline & documentation that outlines all testing phases, including expected outcomes and timelines.
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1. Explain the potential risks associated with the insufficient testing which will lead to failure and higher cost for rework and delays in the future. 2. Showcase past project cost of rework. 3. Present alternative solutions- like increase the testing resources to accelerate the process without compromising the quality. 4. Quantify the benefits with examples from past projects if any. 5. Engage client key stakeholders including technical staff to communicate the technical necessity of proper testing time and get their support.
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Securing more testing time with a client resistant to delays requires a combination of clear communication, risk-based reasoning, and a data-backed plan. By demonstrating the long-term value of thorough testing and offering flexible solutions, you can help the client see the importance of delivering a well-tested, high-quality product. Transparency and a well-structured plan will go a long way in gaining their trust and approval for the time extension.
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1. Explain how proper testing avoids future problems, saving time and money. 2. Share data or past examples to show the value of QA. 3. Set clear expectations about testing needs upfront. 4. Involve the client in testing to help them see its challenges and importance.
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