A colleague keeps falling for phishing scams. How do you address their lack of cybersecurity awareness?
If a colleague repeatedly falls for phishing scams, it's crucial to address their cybersecurity awareness to protect sensitive information. Here’s how you can help them improve:
What strategies have worked for you in improving cybersecurity awareness at your workplace?
A colleague keeps falling for phishing scams. How do you address their lack of cybersecurity awareness?
If a colleague repeatedly falls for phishing scams, it's crucial to address their cybersecurity awareness to protect sensitive information. Here’s how you can help them improve:
What strategies have worked for you in improving cybersecurity awareness at your workplace?
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-->Educate Without Blame – Approach them with patience and explain phishing risks without making them feel guilty. -->Use Real-World Examples – Show them past phishing incidents and their consequences to create awareness. -->Provide Practical Tips – Teach them how to spot suspicious emails, links, and attachments. -->Encourage Verification – Advise them to double-check with IT/security teams before clicking unknown links.
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1. Have a friendly, non-judgmental chat. 2. Share simple tips like checking sender emails, avoiding urgent requests, and hovering over links. 3. Suggest cybersecurity training or quick online guides. 4. Encourage them to ask for help if they’re unsure about an email. 5. Explain how their vigilance protects the whole team.
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To address their lack of cybersecurity awareness, you need to first give them regular training and lessons. This is so that they would know what phishing scams look like. You need to then give them simulation of real life incidents of a phishing scam. This is so that they wouldn't panic, but instead know how to react to it. You must also ensure that you implement strict security protocols. This is so that they would need to go through strict measures before being able to accidentally leak out any information because they fell for the scam.
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PHISHING attacks are highly realistic with email spoofing & real website images. We cannot blame employees fully, as they are being tricked with highly deceptive state-of-art attacks. ALL of us need to stay better informed. My former company uses KNOWBE4's phishing training/testing. These tests actually come from legitimate email addresses (help desk, security team, etc.) And they were highly realistic & even fooled me once where email subject/text was technically something I was working on If anyone clicks on a link, they are scheduled for 2-3 hours of MANDATORY security training. Exam "?" are tricky & if you FAIL test, you must view whole 10 min. again - lol. We saw measured success under the axiom of "Once bitten 2X shy" :)
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Select the email you'd like to report. Tap (...) at the top of the screen. Select "Report Junk" from the dropdown menu. You can then select whether it is Junk, Phishing, or if you'd like to Block Sender.