Last updated on 2024年8月8日

Bugs keep resurfacing in different game builds. How do you ensure a smooth resolution process?

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Game development is an intricate process, where bugs are as inevitable as they are frustrating. When these bugs resurface in different builds, it can feel like a never-ending battle. You're not alone in this struggle, and there are tried-and-true methods to ensure a smooth resolution process. It's all about establishing a robust system for tracking, prioritizing, and addressing these pesky issues as they arise. Let's dive into how you can refine your approach to bug management and keep your game development on track.

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Implement bug triage:

Regular bug triage sessions help swiftly sort and prioritize issues. By classifying bugs by severity and impact, you can tackle the most critical problems first, enhancing stability and player satisfaction.
Detailed reproduction steps:

Ensure QA testers provide developers with clear steps to replicate bugs. This specificity cuts down on guesswork, accelerating the resolution process and keeping your project timeline intact.

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1 Track Diligently

To manage recurring bugs effectively, meticulous tracking is essential. Use a bug tracking system like JIRA or Trello to log every issue, ensuring that each entry includes steps to reproduce the bug, the expected versus actual results, and any relevant screenshots or logs. This level of detail is critical for developers to understand the bug's context, which can significantly reduce the time spent on troubleshooting. By keeping a comprehensive record, you'll be able to spot patterns and determine if a bug is indeed resurfacing or if it's a new issue with similar symptoms.

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David B.

?? Game Developer ??
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If the same bugs are resurfacing, even if previously fixed, it indicates that the root cause of the bugs in question is not being addressed. Having daily and weekly build and test reports and analyzing them for patterns and relations between regressions can help you understand the weak points in your systems. With this information, you can address the root of the issues and fix them instead of just patching the problem.

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2 Prioritize Wisely

Once bugs are tracked, you must prioritize them. Critical bugs that crash your game or significantly impact gameplay should be at the top of the list. Less critical bugs, such as minor graphical glitches, can be addressed later. Prioritization ensures that your team focuses on the most impactful issues first, which is essential for maintaining a stable build. Remember that priorities can shift, so reassess them regularly to reflect the current state of your game.

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Andy Johnson

Production Executive : Pokémon | Minecraft | King | Disney | WB Games | THQ | 38 Studios | Eidos| Sega | Digital Extremes | Shrapnel | Stoic
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Regular Bug Triage, either async or via a scheduled meeting (usually close to a release), should be part of your team culture to ensure issues are swiftly prioritized and assigned to team members. When testing QA should add Severity to a bug, to denote the impact of the issue on the player experience / game. During Bug Triage the bug is given a Priority and assigned to a team member or otherwise processed (moved to the backlog to address later, sent back to QA as NMI or closed out as Not a Bug).

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3 Collaborate Closely

Collaboration between programmers, quality assurance (QA) testers, and the rest of the development team is key to resolving bugs efficiently. Encourage open communication channels where team members can discuss bug details and share insights. This collaborative environment not only speeds up the resolution process but also helps in knowledge transfer, preventing similar bugs from reappearing in future builds.

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4 Reproduce Reliably

To fix a bug, you must first be able to reproduce it consistently. If a bug report doesn't contain enough information for reliable reproduction, it's back to the drawing board. QA testers should work closely with developers to provide clear, detailed reproduction steps. This collaboration will minimize the back-and-forth and ensure that developers can see exactly what's going wrong, which is crucial for a swift and effective fix.

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Irtaza Zafar

Associate Software Engineer??| Mastering Coding, Growth and Monetization?Strategies | Personal Branding Consultant??Transforming Websites & Boosting Engagement??| LinkedIn Profile?Optimization-Growing Brands on Linkedln
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Clear, detailed communication between QA testers and developers about reproduction steps is key to minimizing time spent on clarifications and focusing directly on resolving the issue.

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5 Resolve Thoroughly

When addressing a bug, it's important to resolve it thoroughly. This means not just fixing the symptom but also understanding and addressing the underlying cause. Ensure that the fix is tested in multiple scenarios and game states to prevent unintended side effects. A thorough resolution minimizes the chances of a bug resurfacing due to incomplete fixes or related issues that were not identified initially.

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6 Document Everything

Finally, documentation is vital. Every bug fix should be documented in your version control system, such as Git, with clear commit messages that explain what was fixed and why. This history is invaluable for future reference, especially if a similar issue arises. It also helps maintain continuity in your development process, as any team member can understand past issues and their resolutions.

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Bugs keep resurfacing in different game builds. How do you ensure a smooth resolution process?

1

2

3

4

5

6

1 Track Diligently

2 Prioritize Wisely

3 Collaborate Closely

4 Reproduce Reliably

5 Resolve Thoroughly

6 Document Everything

Game Development

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Bugs keep resurfacing in different game builds. How do you ensure a smooth resolution process?

1

2

3

4

5

6

1 Track Diligently

2 Prioritize Wisely

3 Collaborate Closely

4 Reproduce Reliably

5 Resolve Thoroughly

6 Document Everything

Game Development

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