The issue of imbalance would always occur if security is only about to prevent, to block, to restrict, to disable or to ‘pre-do’ everything before go-live.. Adopt the global framework on how Cybersecurity should be implemented. 1. IDENTIFY - The Risks of the Assets while it is being used throughout the business operations. 2. PROTECT - Control. Only allowed what is required/secure including whom is required. 3. DETECT - The presence of threats from the allowed activities (i.e. any unauthorized tool, technique or procedure to do any ‘Tactic’) 4. RESPONSE - Contain the detection so it is not successfully cause the impact. Then Eradicate whatever has entered/created. 5. RECOVER - Reconfigure the Technology or Restore the Information

In my opinion balancing user experience (UX) with security is critical to maintaining system integrity without sacrificing usability. To achieve this: Streamline security interfaces: Design security controls such as MFA and encryption to integrate seamlessly into the user flow, minimizing complexity. Perform continuous updates: Regularly patch and update systems to enhance security while ensuring minimal disruption to UX and operational efficiency. Conduct user training and awareness programs: Equip users with knowledge of security protocols to foster cooperation and reduce friction during secure interactions.

>>Simplify User Interfaces: Integrate security measures seamlessly to enhance user experience without overwhelming users. >>Regularly Update Systems: Maintain current UX and security features to ensure smooth functionality while keeping protections robust. >>Educate Your Audience: Inform users about security protocols to enhance their understanding and encourage cooperation.

The reality is that these are not always in unison - and there are real trade offs that are made between customer experience and cyber security. Yes you want to be able to be secure by design and have your persona integral to the building process. That is not always the norm.

To balance user experience and cybersecurity, involve users in designing security protocols, implement risk-based solutions like adaptive MFA, and use automation to streamline security tasks. Regular training and feedback loops ensure that security measures are effective without disrupting workflows. This approach prioritizes both security and user convenience.