Log a deviation first to investigate the root cause of critical issue along with the impact assessment of identified issues. Clearly define the action plan to fix the quality issues based on the root cause and impact assessment. Communicate clearly to the stakeholder in a clear, concise, and consistent manner.

Any critical QA issues once identified is to be communicated with the stakeholders in a clear, transparent manner along with a solution focused approach after ensuring its correctness with evidence. Following can be considered during communication: 1. Find evidence 2. Evaluate its impact on a data, system, organisation and client. 3.Find the root cause 4.Gather related data and information, do trend analysis. 5. Highlight risk and it's impact 6. Provide the best possible solution with action items 7. Understand their perspective 8. Further provide updates This will save time for stakeholders and effective communication to build trust by demonstrating transparency and accountability.

Explain the impact of the issues on end-user experience, such as downtime or critical functionality failures. Use data from testing results, including metrics and repro steps, to make your case concrete. Highlight business risks, like revenue loss or compliance violations, to align with stakeholder priorities. Emphasize potential delays and costs if the issues are ignored now and escalate later. Provide examples of previous situations where unresolved QA issues caused disruptions. Offer solutions and timelines to address the problems efficiently, assuring them that you have a proactive plan in place.

To engage stakeholders on critical QA issues, present clear data showing the impact on key goals like efficiency and customer satisfaction. Highlight the risks of inaction, share examples, and provide a practical action plan. Emphasize shared goals and be open to feedback, showing that addressing these issues supports the company’s success.

?? To convince stakeholders of the severity of critical QA issues, present the problem in a way that speaks directly to their concerns. Start by offering clear, data-driven evidence—use metrics, charts, and visuals to demonstrate the potential impact on functionality, deadlines, or user experience. Highlight the risks involved, such as financial losses, reputational damage, or customer dissatisfaction, tying these directly to the identified issues. Lastly, offer actionable solutions. By showing that the problem is manageable with specific steps, you balance urgency with optimism, helping stakeholders see both the risk and the path forward. ????