Address the breach openly with stakeholders, acknowledging what happened and taking responsibility for any oversight. Apologize sincerely, showing that you understand the gravity of the situation and its impact on trust. Next, outline the steps you’re taking to prevent future breaches, such as implementing stronger security protocols or revisiting confidentiality agreements. Be specific about the actions and timelines for resolving any concerns. Keep communication open and consistent, providing regular updates on the progress of corrective measures. By demonstrating accountability, addressing concerns promptly, and ensuring there’s a clear path forward, you can begin to restore trust and confidence in your leadership.

I always advise my clients to take immediate and transparent action. First, start by acknowledging the breach and taking full responsibility, showing stakeholders that you are accountable. Communicate openly about what occurred, the steps you're taking to mitigate any damage, and how you will prevent future breaches. Implement stronger security measures and share these enhancements with the stakeholders to reassure them that their information is now better protected. Finally, engage in active listening to understand their concerns, fostering open dialogue to demonstrate your commitment to restoring trust and ensuring continued collaboration.

Accountability is everything. Own it- talk about any pending risk as a result, including your mitigation plan. Explain. the steps you have taken to ensure this does not happen again. Expect that in the next few projects you do together that you will need a lot more transparency before trust is rebuilt.