You've encountered a shift in account managers. How can you use feedback to solidify client relationships?

A new account manager can be an opportunity to reinvigorate client relationships. Here's how to use feedback to your advantage:

• Seek honest input: Regularly ask clients for their thoughts on current processes and areas for improvement.

• Act on feedback: Show that you value their opinions by implementing changes where possible.

• Maintain open dialogue: Keep the lines of communication open to reassure clients that their voices are heard.

How do you leverage feedback when there’s a shift in client management?