You've encountered a missed reservation. How do you uphold professionalism in your follow-up?

A guest complaint has gone viral on social media platforms. How will you handle the escalating situation?

You're faced with multiple last-minute event cancellations. How do you prioritize tasks effectively?

You're managing a team with cross-trained staff. How do you address performance gaps effectively?

You're struggling to build teamwork among diverse restaurant staff. How can you unite your team effectively?

Facing changes in your supply chain, how can you ensure food safety and quality standards are maintained?

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