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You're working on a project with tight deadlines. What are some ways to manage expectations?

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Working on a project with tight deadlines can be stressful and challenging, especially in the banking sector where accuracy and compliance are essential. However, you can still deliver high-quality results and maintain good relationships with your stakeholders by managing their expectations effectively. Here are some ways to do that.

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1 Define the scope and goals

The first step is to clarify the scope and goals of the project with your client, manager, or team. What are the deliverables, milestones, and success criteria? How will you measure and report on the progress and outcomes? How will you handle changes and risks? Make sure everyone agrees on the scope and goals and document them in a project charter or plan.

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Roland Omongbale MSc, MBA, ACIB, FMVA?

Relationship Manager @ Globus Bank | Chartered Banker | Certified Digital Marketer | FinTech & Innovation Advocate | Customer Experience Strategist | Financial Advisory & Digital Transformation Specialist
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To manage expectations during a project with tight deadlines: communicate clearly, set realistic goals, prioritize tasks, provide regular updates, avoid scope creep, seek feedback, mitigate risks, manage dependencies, stay flexible, and celebrate achievements.

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2 Communicate frequently and transparently

The second step is to communicate frequently and transparently with your stakeholders throughout the project lifecycle. Update them on the status, achievements, issues, and next steps regularly. Use the appropriate channels and formats, such as emails, calls, meetings, dashboards, or reports. Be honest and realistic about the challenges and risks you face and how you plan to address them. Seek feedback and input from your stakeholders and acknowledge their concerns and expectations.

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3 Prioritize and negotiate

The third step is to prioritize and negotiate the tasks and resources that are critical for the project success. You may need to make trade-offs between the scope, time, cost, and quality of the project, depending on the constraints and changes you encounter. For example, you may need to reduce the scope or extend the deadline if you face a budget cut or a technical issue. You may also need to delegate or outsource some tasks or request additional support or resources from your stakeholders. When you do that, explain the rationale and benefits of your decisions and seek their approval and buy-in.

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4 Manage your time and energy

The fourth step is to manage your time and energy effectively to meet the deadlines and deliver the results. You need to plan your schedule, set your priorities, and track your progress. You also need to avoid distractions, interruptions, and procrastination that can derail your productivity and quality. Moreover, you need to take care of your physical and mental health by getting enough sleep, exercise, nutrition, and relaxation. You may also need to seek help or support from your colleagues, mentors, or coaches if you feel overwhelmed or stuck.

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Christine Pechayco, PSM ?

Communications leader with 15+ years creating successful programs. Aims to raise awareness, drive adoption, and inspire action. Specialize in executive advising, message alignment, change management, and team leadership.
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The concept of "managing up" was introduced to me by an executive VP without whom I would have felt overwhelmed and guilty about saying "No." When I was struggling with meeting my deadlines, he gave me permission to asign to team members, even him, parts of the project in order the relieve me of some of the overwhelming work and allow the team to help meet our goals, which we successfully achieved. Communicating my concerns enabled him to become a better mentor and leader in the long run and me to become a better employee.

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5 Celebrate and learn

The fifth step is to celebrate and learn from the project experience. You need to acknowledge and appreciate your achievements and those of your team members and stakeholders. You also need to solicit and provide feedback and lessons learned from the project. You can use tools such as surveys, interviews, or retrospectives to capture and share the insights and recommendations for future improvement. You can also use this opportunity to strengthen your relationships and reputation with your stakeholders and showcase your value and skills.

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6 Manage expectations with confidence

Working on a project with tight deadlines can be a rewarding and learning opportunity for you and your stakeholders if you manage their expectations with confidence. By defining the scope and goals, communicating frequently and transparently, prioritizing and negotiating, managing your time and energy, and celebrating and learning, you can deliver high-quality results and maintain good relationships with your stakeholders.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're working on a project with tight deadlines. What are some ways to manage expectations?

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1 Define the scope and goals

2 Communicate frequently and transparently

3 Prioritize and negotiate

4 Manage your time and energy

5 Celebrate and learn

6 Manage expectations with confidence

7 Here’s what else to consider

Banking Relationships

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