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You’re working with clients in system architecture. How can you make sure deadlines are met?

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System architecture is the design and planning of complex systems, such as software, hardware, networks, or processes. As a system architect, you may work with clients who have specific requirements, expectations, and deadlines for their projects. How can you ensure that you deliver high-quality solutions on time and within budget? Here are some tips to help you manage your client relationships and your system architecture projects effectively.

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Midhun Krishnankutty

*LinkedIn Top Voice* Digital Enabler,Emerging Technologies
Giuseppe Sanero

?Independent IT Consultant & IT Architect | ??50+ Top Voice in Computer Science | ??Mycologist no. 3359 of the Italian…
Mukesh Kumar Basrani

Ex Senior Manager Systems Design @ Western Digital | Technical Product Leadership | PMP | IPMA

1 Understand the scope

Before you start working on a system architecture project, you need to understand the scope of the client's needs and goals. What are the main features, functions, and constraints of the system? What are the expected outcomes and benefits? How will the system interact with other systems or users? How will the system be tested and evaluated? You should clarify these questions with the client and document them in a scope statement or a contract. This will help you avoid scope creep, which is when the client adds or changes requirements during the project, causing delays and conflicts.

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Mukesh Kumar Basrani

Ex Senior Manager Systems Design @ Western Digital | Technical Product Leadership | PMP | IPMA
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Few more points I have found to be of great help are 1) Have the requirements worked out in detail and then have explicit agreement upon requirements, later changes or addition can be taken in after due deligance/change control 2) When possible take help of mockups, POCs with limited functionalties especially in areas where requirements are expected to change or in flux (eg user experience is one such area), agree with clients/customer what will improve, come additionally over these mockups/POCs 3) Agree upon use cases along with system conditions (load, operating range, system resource) 4) Document and agree what is NOT in scope

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2 Communicate regularly

Communication is key to building trust and rapport with your client and ensuring that you are on the same page throughout the project. You should communicate with your client regularly, using the channels and methods that they prefer, such as email, phone, video call, or chat. You should update them on the progress, challenges, and risks of the project, and ask for their feedback and input. You should also communicate with your team members, stakeholders, and vendors, and make sure that everyone is aligned and coordinated. Communication can help you avoid misunderstandings, errors, and disputes, and keep your client satisfied and informed.

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Giuseppe Sanero

?Independent IT Consultant & IT Architect | ??50+ Top Voice in Computer Science | ??Mycologist no. 3359 of the Italian Register | ??Bureaucrat of Wikipedia in Piedmontese
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Making sure deadlines are met when working with clients on system architecture requires a combination of effective planning, managing expectations, and transparent communication. Open and constant communication must be maintained with the client to ensure that everyone is always informed about the status of the project and compliance with deadlines. This may include regular updates, progress meetings and sharing reports on work progress. You should also involve the client in the decision-making process and monitoring the progress of the project to help maintain their commitment and ensure that expectations are appropriately managed. Additionally, involving the client in periodic reviews of the work performed can help identify any problems.

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3 Plan and prioritize

Planning and prioritizing are essential skills for any system architect, as they help you organize your work and allocate your resources efficiently. You should plan your system architecture project using a project management tool or a framework, such as Agile, Scrum, or Waterfall. You should break down your project into manageable tasks, milestones, and deliverables, and assign them to yourself or your team members. You should also prioritize your tasks based on their importance, urgency, and dependencies, and focus on the ones that add the most value to the client and the system. Planning and prioritizing can help you meet your deadlines, avoid overwork, and cope with changes.

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Midhun Krishnankutty

*LinkedIn Top Voice* Digital Enabler,Emerging Technologies
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Taking a few pages from my experience ,I would say that Effective planning and prioritization in system architecture begin with a thorough understanding of client needs and the creation of a structured sequence to address those needs. Initially, establishing a solid foundation with a clear roadmap aligns expectations and facilitates future agile development. As the project evolves, agile methods can be applied to subsidiary topics, ensuring flexibility and responsiveness to change while maintaining focus on the core architectural plan. This approach harmonizes client alignment with strategic planning, laying the groundwork for a responsive and client-focused architectural process.

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Mukesh Kumar Basrani

Ex Senior Manager Systems Design @ Western Digital | Technical Product Leadership | PMP | IPMA
(已编辑)
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Few points I found to be of great help 1) Plan sufficiently and in detail for integration effort for each sub system within system 2) Anticipate risks and have plan to mitigate 3) Identify areas that have more complex or were prone to have issues historically and pay close attention and take care of lessons 4)Have checkpoints (internal and external) to see if progress, system performance are inline and have common understanding on progress for external checkpoints

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4 Validate and verify

Validation and verification are the processes of checking and testing whether your system architecture meets the client's requirements and specifications. You should validate and verify your system architecture throughout the project, not just at the end. You should use various methods and tools, such as prototypes, models, simulations, reviews, inspections, or audits, to ensure that your system architecture is feasible, functional, reliable, and secure. You should also involve your client in the validation and verification process, and get their approval and acceptance before moving to the next stage. Validation and verification can help you improve your system architecture quality, reduce errors and rework, and increase your client's confidence and satisfaction.

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5 Learn and improve

Learning and improving are the ways of enhancing your system architecture skills and knowledge, as well as your client relationships. You should learn from your experiences, successes, and failures, and reflect on what worked well and what didn't. You should also seek feedback from your client, your team members, your stakeholders, and your peers, and listen to their suggestions and recommendations. You should also keep up with the latest trends, technologies, and best practices in system architecture, and apply them to your projects. Learning and improving can help you grow as a system architect , deliver better solutions, and attract more clients.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re working with clients in system architecture. How can you make sure deadlines are met?

1

2

3

4

5

6

1 Understand the scope

2 Communicate regularly

3 Plan and prioritize

4 Validate and verify

5 Learn and improve

6 Here’s what else to consider

System Architecture

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You’re working with clients in system architecture. How can you make sure deadlines are met?

1

2

3

4

5

6

1 Understand the scope

2 Communicate regularly

3 Plan and prioritize

4 Validate and verify

5 Learn and improve

6 Here’s what else to consider

System Architecture

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