You're witnessing microaggressions at work. How do you support employees from underrepresented groups?

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In the world of financial services, professionalism is key, yet microaggressions—those subtle, often unintentional, expressions of bias—can undermine the inclusivity and morale of a workplace. Witnessing such behavior towards colleagues from underrepresented groups can leave you feeling uncomfortable and uncertain about how to respond. However, there are effective ways to support your coworkers and foster a more inclusive environment.

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Lisa Bell

Specialist in preventing workplace sexual harassment, bullying and discrimination I telljane.co.uk

1 Recognize Signs

Understanding what constitutes a microaggression is the first step in addressing them. These can range from backhanded compliments that subtly enforce stereotypes to seemingly innocent jokes that carry an undertone of prejudice. For example, questioning the qualifications of a female colleague in a male-dominated finance team or making assumptions about someone's role based on their race or ethnicity are common microaggressions. By recognizing these signs, you can better identify when someone's behavior is inappropriate and take the necessary steps to support your colleagues.

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2 Listen Actively

If a coworker confides in you about experiencing microaggressions, actively listening is crucial. This means giving them your full attention, acknowledging their feelings without judgment, and validating their experiences. In the financial services industry, where the pace is fast and time is money, it's important to set aside the spreadsheets and market analyses for a moment to truly hear what your colleague is saying. This can help them feel seen and supported, and it can also provide insight into how pervasive these issues might be in your workplace.

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Lisa Bell

Specialist in preventing workplace sexual harassment, bullying and discrimination I telljane.co.uk
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In my experience people can start to formulate an answer before the person they are listening to has finished speaking. If you find yourself doing that hold that thought. You will know if you are actively listening when you allow pause in the conversation. You formulate your answer in the pause not when someone is speaking.

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3 Speak Up

When you witness a microaggression, speaking up can be intimidating, but it's a powerful way to support underrepresented colleagues. Address the behavior calmly and directly, focusing on why the comment or action was inappropriate. In the context of financial services, where communication is often straightforward and to the point, this approach can be particularly effective. It's not about confrontation but about educating and fostering a more respectful work environment for everyone.

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Lisa Bell

Specialist in preventing workplace sexual harassment, bullying and discrimination I telljane.co.uk
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Remember speaking up doesn't always need to be in public. You can ask the individual if they have a moment for a quick chat. Then give the feedback in private.

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4 Educate Yourself

To support your colleagues effectively, educate yourself on the challenges faced by underrepresented groups within the financial sector. This might involve reading about systemic issues, attending workshops, or engaging in discussions that broaden your perspective. Being informed not only helps you to advocate for others but also contributes to a culture of inclusivity where diversity is valued as an asset to the team.

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Lisa Bell

Specialist in preventing workplace sexual harassment, bullying and discrimination I telljane.co.uk
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Just put a diary entry in and engage in one thing per week. This can be something as simple as a ted talk. Also I have found that diversifying your social media is a great way to build perspective.

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5 Foster Inclusion

Creating an inclusive environment goes beyond addressing individual incidents of microaggressions. It involves advocating for policies and practices that support diversity and inclusion in your workplace. This could mean suggesting bias training sessions, promoting mentorship programs for underrepresented employees, or encouraging the recruitment of a diverse workforce. In financial services, where decisions can have significant impacts, fostering an inclusive culture can lead to more comprehensive and innovative solutions.

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Lisa Bell

Specialist in preventing workplace sexual harassment, bullying and discrimination I telljane.co.uk
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This needs to be authentic, fostering inclusion is about more than diversity. Inclusion is the environment you create think about how you show up, how are you contributing to a positive working environment. Do you interrupt people? Are you a micromanager? What do you need to work on? Positive behaviour is infectious lead the vibe!

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6 Lead by Example

Lastly, embodying the change you want to see is one of the most impactful ways to support underrepresented colleagues. Demonstrate inclusivity in your interactions, challenge your own biases, and set a standard for others to follow. In the finance industry, leadership often sets the tone for the entire organization, so by leading by example, you can influence the culture in a positive direction and help ensure that all employees feel valued and respected.

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You're witnessing microaggressions at work. How do you support employees from underrepresented groups?

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1 Recognize Signs

2 Listen Actively

3 Speak Up

4 Educate Yourself

5 Foster Inclusion

6 Lead by Example

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