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You're in vendor relations. How can you make remote work benefit your team?

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Remote work has become a reality for many teams, including those in vendor relations. But how can you make the most of this situation and maintain strong relationships with your suppliers, partners, and customers? Here are some tips to help you and your team succeed in a virtual environment.

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1 Communicate clearly and frequently

Communication is key in any relationship, but especially when you're working remotely. You need to keep your vendors informed of your expectations, deadlines, feedback, and any issues or changes that may affect them. You also need to listen to their needs, concerns, and suggestions, and respond promptly and professionally. Use a variety of channels, such as email, phone, video calls, chat, and collaboration tools, to stay in touch and share information. And don't forget to check in regularly and show appreciation for their work.

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Hitendrasinh Parmar

Procurement and Contracts at Reliance Industries || Ex - GACL
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1) Enhanced Flexibility: Embrace remote work to offer team members greater flexibility in managing their work-life balance. 2) Access to Global Talent: Expand your talent pool by hiring remote workers from diverse geographic locations, bringing in fresh perspectives and expertise. 3) Cost Savings: Reduce overhead costs associated with office space and facilities, reallocating resources to invest in employee development or innovative initiatives. 4) Increased Productivity: Provide remote tools and technology that empower team members to collaborate efficiently and accomplish tasks from anywhere.

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2 Build trust and rapport

Working remotely can make it harder to establish and maintain trust and rapport with your vendors, especially if you don't have a history of working together. To overcome this challenge, you need to show respect, honesty, and transparency in your interactions. You also need to be consistent, reliable, and accountable for your actions and commitments. And you need to show interest and empathy for your vendors, by asking about their challenges, goals, and preferences, and by acknowledging their achievements and contributions.

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3 Adapt to different cultures and time zones

If you're working with vendors from different countries or regions, you need to be aware of and respectful of their cultural norms, values, and etiquette. You also need to be flexible and accommodating when it comes to scheduling meetings, deadlines, and deliverables, taking into account the time differences and potential conflicts. You can use tools like online calendars, time zone converters, and automatic reminders to help you coordinate and manage your tasks and expectations.

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4 Leverage technology and tools

Technology and tools can make your remote work easier and more efficient, as long as you use them wisely and appropriately. You need to choose the right platforms and software for your communication, collaboration, and project management needs, and make sure that you and your vendors are familiar and comfortable with them. You also need to ensure that you have a reliable internet connection, a secure network, and a backup plan in case of technical issues. And you need to follow best practices for online etiquette, security, and privacy.

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5 Evaluate and improve your performance

Working remotely can also affect your performance and productivity, as well as your vendors'. You need to monitor and measure your results, using clear and relevant metrics and indicators. You also need to solicit and provide feedback, both positive and constructive, to identify your strengths and weaknesses, and to recognize and reward your achievements. And you need to seek and implement opportunities for improvement, by learning from your mistakes, adopting best practices, and exploring new ideas.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Diana Jetti

EA experience in C-Level Executive Support . With a proven record in executive support and office management I specialize in improving efficiency and promoting productivity.
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In addition to the previously mentioned points, discipline is a must for every team member, including myself, as discipline consistently outperforms talent and culture eats strategy for breakfast. As a result, cultivating an environment where people are self-assured and reliable is essential to success.

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You're in vendor relations. How can you make remote work benefit your team?

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1 Communicate clearly and frequently

2 Build trust and rapport

3 Adapt to different cultures and time zones

4 Leverage technology and tools

5 Evaluate and improve your performance

6 Here’s what else to consider

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