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You're trying to get promoted in Hospitality Management. How can you show that you're a self-starter?

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If you're working in hospitality management, you know that getting promoted can be challenging. You have to compete with many other qualified candidates, impress your boss and guests, and handle a variety of tasks and responsibilities. One of the most important skills that can set you apart from the rest is being a self-starter. A self-starter is someone who takes initiative, shows creativity, and solves problems without waiting for instructions or approval. In this article, we'll share some tips on how to show that you're a self-starter in hospitality management and boost your chances of getting promoted.

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Silas Grecco

Training and Facilitation in Hospitality and Customer Experience | ???? I talk about #hospitality to foster a more…
Waldin Duran, CHIA

En el negocio de servir a las personas | Director de Ventas & Marketing | Influencer Hotelero | Estratega en Generación…
Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence

1 Identify opportunities

One of the first steps to being a self-starter is to identify opportunities to improve your work environment, customer service, or business performance. You can do this by observing the current processes, listening to feedback, and researching best practices. For example, you might notice that the check-in process is slow and inefficient, and suggest a new system or software that can speed it up and reduce errors. Or you might hear that guests are unhappy with the breakfast options, and propose a new menu or a partnership with a local bakery. By identifying opportunities, you show that you care about the quality of your work and the satisfaction of your guests.

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Waldin Duran, CHIA

En el negocio de servir a las personas | Director de Ventas & Marketing | Influencer Hotelero | Estratega en Generación de Ingresos Hoteleros | Ventas, Marketing | Innovador con Inteligencia Artificial | Keynote Speaker
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Walking into the lobby, you notice the slow check-in process frustrating guests. Spotting an opportunity, you research and suggest a new software that streamlines check-ins, enhancing guest satisfaction. At breakfast, hearing complaints about variety, you propose a partnership with a local bakery, introducing fresh, artisan options. These initiatives not only improve service but also strengthen community ties, creating memorable experiences for guests. Your proactive approach, from observing issues to implementing solutions, demonstrates your drive to innovate and excel, positioning you as an invaluable asset for promotion.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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Regularly scan the hospitality industry landscape for emerging trends, guest preferences, or operational improvements. Identify opportunities for the business, such as implementing new technologies, refining service processes, or exploring partnerships. Presenting these insights during team meetings showcases your proactive mindset and ability to contribute strategically to the success of the hospitality establishment.

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Javed shaikh

Top Voice ??| Global award winning food and beverage specialist | Ex Andaz Delhi | DLF | Marriott | Hyatt
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Demonstrate initiative by identifying opportunities for improvement, taking on additional responsibilities, and proactively solving problems without being asked. #JavedSpeaks

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2 Take action

The next step to being a self-starter is to take action on the opportunities you've identified. This means that you don't just talk about your ideas, but you actually implement them or present them to your boss or team. You can do this by setting goals, making plans, and following through. For example, if you suggested a new check-in system, you can research the costs and benefits, create a budget and timeline, and test it before launching it. Or if you proposed a new breakfast menu, you can sample the products, negotiate the prices, and train the staff on how to serve them. By taking action, you show that you're capable of executing your ideas and delivering results.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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Once you've identified opportunities in hospitality management, take decisive action. Implement changes, introduce improvements, or propose solutions to the identified challenges. Demonstrating your ability to not only identify opportunities but also to initiate and execute changes showcases your proactive approach and leadership skills in the dynamic hospitality industry.

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3 Communicate effectively

Another step to being a self-starter is to communicate effectively with your boss, colleagues, and guests. This means that you keep them informed of your progress, achievements, and challenges, and that you seek feedback and support when needed. You can do this by using different channels and methods, such as emails, reports, meetings, or surveys. For example, if you implemented a new check-in system, you can send regular updates to your boss on how it's working, share the data and feedback with your colleagues, and ask the guests for their opinions. Or if you introduced a new breakfast menu, you can report on the sales and profits, acknowledge the staff's efforts, and thank the guests for their patronage. By communicating effectively, you show that you're collaborative, transparent, and accountable.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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Effective communication is crucial in hospitality management. Clearly articulate ideas, updates, and plans with your team. Foster open dialogue, actively listen to others, and adapt your communication style to diverse audiences. Strong communication skills demonstrate leadership and contribute to a positive, collaborative atmosphere in the hospitality workplace.

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4 Learn and grow

The final step to being a self-starter is to learn and grow from your experiences. This means that you reflect on your performance, identify your strengths and weaknesses, and seek opportunities to improve your skills and knowledge. You can do this by reviewing your feedback, taking courses or workshops, or finding mentors or coaches. For example, if you implemented a new check-in system, you can evaluate what worked well and what didn't, and look for ways to optimize it or fix the issues. Or if you introduced a new breakfast menu, you can assess how it met the guests' needs and preferences, and explore new trends or innovations. By learning and growing, you show that you're adaptable, curious, and ambitious.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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In hospitality management, commit to continuous learning and growth. Attend relevant workshops, courses, or industry conferences to stay updated on trends. Seek feedback, learn from experiences, and actively pursue opportunities for professional development. A commitment to ongoing learning showcases your dedication to personal and career growth in the dynamic hospitality field.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Silas Grecco

Training and Facilitation in Hospitality and Customer Experience | ???? I talk about #hospitality to foster a more #human culture in companies | 15+ years of experience in high-end customer service
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Mensure seus resultados, antes e depois de cada a??o. Apresente o andamento, os acertos e os desafios com sua lideran?a para eles verem sua estratégia. N?o espere - pe?a e negocie sua próxima posi??o desejada usando justamente os fatos os resultados daquilo que você foi capaz de trazer até aquele momento.

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You're trying to get promoted in Hospitality Management. How can you show that you're a self-starter?

1

2

3

4

5

1 Identify opportunities

2 Take action

3 Communicate effectively

4 Learn and grow

5 Here’s what else to consider

Hospitality Management

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You're trying to get promoted in Hospitality Management. How can you show that you're a self-starter?

1

2

3

4

5

1 Identify opportunities

2 Take action

3 Communicate effectively

4 Learn and grow

5 Here’s what else to consider

Hospitality Management

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