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You're training community organizers on new technology. How can you ensure they excel in their work?

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As a community organizer, embracing new technology can be a game-changer for your initiatives. It's essential to stay updated with the latest tools that can streamline communication, enhance data management, and foster community engagement. Your role is to bridge the gap between people and technology, ensuring that community members are not just aware of these tools but are also proficient in using them. By leveraging technology, you can amplify your impact, reach a wider audience, and make your organizing efforts more effective and efficient.

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Anoop John

Founder | The Drop Times, Zyxware

1 Tech Basics

Before diving into complex software or platforms, it's important to ensure that your team has a solid understanding of the basics. This includes fundamental computer skills, internet navigation, and basic troubleshooting. When training community organizers on new technology, start with these essentials to build a strong foundation. Make sure everyone is comfortable with operating systems, word processing, spreadsheets, and presentation software. This baseline knowledge will make it easier for them to adapt to more specialized tools that your organization might use.

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Lucas Root, Ph.D.

Climate Tech & Infrastructure Advisor | Community Builder | Podcast Host | AI & Humanity Advocate | Chef & Food Editor
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Jumping into new technology without a solid foundation is like building a house on sand – it's bound to crumble. Start by ensuring your community organizers have a firm grasp of the basics. Computer Skills: Teach them essential functions like operating systems, word processing, and spreadsheets. Internet Navigation: Guide them on browsing, online research, and digital communication. Basic Troubleshooting: Equip them with skills to solve common tech issues independently. By grounding them in these fundamentals, you lay a strong foundation that makes learning advanced tools far more manageable. Remember, mastery of basics paves the way for embracing complex technology.

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2 Custom Training

Every community is unique, and so are the technological needs of its organizers. Customizing training sessions to fit the specific requirements of your team is crucial. Assess the current skill levels and learning styles of your organizers to tailor your training approach. Some may prefer hands-on workshops, while others might benefit from visual aids or step-by-step guides. By personalizing the learning experience, you can ensure that each organizer is not just going through the motions but truly understanding and mastering the new technology.

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Lucas Root, Ph.D.

Climate Tech & Infrastructure Advisor | Community Builder | Podcast Host | AI & Humanity Advocate | Chef & Food Editor
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One-size-fits-all training is a relic of the past. Tailoring your training sessions to the unique needs of your community organizers ensures they get the most out of it. Assess Skill Levels: Evaluate each organizer's current tech proficiency. Personalize Learning: Adapt training methods to different learning styles, whether hands-on, visual, or step-by-step. Focus on Relevance: Highlight how the new technology directly benefits their specific roles. Customized training is not just about covering material; it's about engaging each learner in a way that resonates with them. Make the training as unique as the community you serve.

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3 Practical Exercises

To truly excel in using new technology, organizers need more than just theoretical knowledge—they need practice. Incorporate practical exercises into your training that simulate real-world scenarios they might encounter. This could involve role-playing exercises where they use the technology to organize an event or manage volunteer databases. The key is to create situations that are as close to their actual work environment as possible, which will help them become more confident and proficient in using the technology when it really counts.

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Anoop John

Founder | The Drop Times, Zyxware
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Getting the team to understand how the technology is going to help with the different day to day aspects of how they work is a very important part of the training process. The more closely they see this, the more likely they are going to learn it well and embrace these tools. The less connected it is, the less likely they will learn and use it to it's full potential.

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4 Feedback Loops

Continuous improvement is vital when adopting new technology. Establish feedback loops where organizers can share their experiences, challenges, and successes with the tools they're learning. This could be through regular meetings, online forums, or feedback forms. Use this information to adjust your training program and address any issues that arise. Encouraging open communication about the technology helps create a supportive learning environment and ensures that organizers feel heard and assisted in their journey.

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5 Ongoing Support

After the initial training, don't leave your organizers to fend for themselves. Provide ongoing support to help them navigate any challenges as they apply their new skills in the field. This could be in the form of a dedicated tech support person, online resources, or regular check-ins. Ensuring that organizers have access to help when they need it is crucial for maintaining their confidence and competence in using the technology effectively.

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6 Community Engagement

Finally, emphasize the importance of using technology to engage with the community you serve. Show organizers how to utilize social media, online forums, and other digital platforms to listen to community voices, share information, and mobilize support. Teach them the art of digital storytelling to amplify their cause and connect with people on a deeper level. By focusing on engagement, you can ensure that technology becomes a tool for empowerment and not just efficiency.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're training community organizers on new technology. How can you ensure they excel in their work?

1

2

3

4

5

6

7

1 Tech Basics

2 Custom Training

3 Practical Exercises

4 Feedback Loops

5 Ongoing Support

6 Community Engagement

7 Here’s what else to consider

Community Organizing

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You're training community organizers on new technology. How can you ensure they excel in their work?

1

2

3

4

5

6

7

1 Tech Basics

2 Custom Training

3 Practical Exercises

4 Feedback Loops

5 Ongoing Support

6 Community Engagement

7 Here’s what else to consider

Community Organizing

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