In the banking sector, improving a product involves a delicate dance between safety and creativity. Here's how to strike the right balance:
- Conduct thorough market research to understand customer needs and identify gaps that new features could fill.
- Implement robust risk assessment protocols for each new feature to evaluate potential impacts on security and compliance.
- Foster a culture of iterative testing, using small-scale rollouts to gather data and refine innovations before full launch.
How do you approach the balance between innovation and risk in your product improvements?