Customer feedback is essential when enhancing process design because it offers direct insights into user experience and expectations. Here's how to effectively prioritize this feedback:

• Collect actionable data: Use surveys, interviews, and focus groups to gather detailed customer insights.

• Analyze and categorize feedback: Identify common themes and prioritize areas that align with business goals.

• Implement and iterate: Make changes based on feedback and continuously refine the process through ongoing customer engagement.

What methods do you find most effective for gathering customer feedback in process design?