To keep clients updated without overwhelming them, establish a regular update schedule—such as weekly or biweekly—where you provide concise summaries of progress, milestones achieved, and any upcoming steps. Use a consistent format, such as bullet points, to make it easy to read and focus on key takeaways rather than excessive details. Offering a shared project dashboard or tracking tool can allow clients to check in on progress whenever they need without waiting for updates. Finally, clarify with clients how often they’d like to be updated, adjusting as necessary to strike a balance that keeps them informed and engaged without overloading them.

Based on my experience, active communication is important to keep everybody on the loop. I have used project management tool, like Asana; that’s a good way of keeping up with the project progress. Also? I would say that it’s also important to confirm how the client wants to he kept informed: some of them like to be on top of their project, and some of them like to get the high level points. After you get the client’s feedback, you can decide the best approach and adjust the communication style and timing.

Manter os clientes atualizados sem sobrecarregá-los requer estratégia. Centralize as informa??es em um boletim, destacando os principais avan?os e próximos passos. Utilize plataformas colaborativas onde os clientes possam acessar atualiza??es conforme necessário, sem a necessidade de múltiplas comunica??es. Seja direto e conciso nas informa??es, focando no que realmente importa para o cliente.

Scheduled Updates: Set regular weekly or bi-weekly updates via email or calls ??, keeping them concise to highlight key progress and upcoming milestones ??. Centralized Communication Hub: Use a project management tool or shared document ??, allowing clients to check project status anytime without constant individual updates ??.