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You're struggling to manage your team. How can you develop your emotional intelligence?

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Managing a team can be challenging, especially when you have to deal with different personalities, expectations, and conflicts. How can you improve your leadership skills and foster a positive work environment? One key factor is your emotional intelligence, or your ability to understand and manage your own and others' emotions. Here are some tips on how to develop your emotional intelligence and become a better team leader.

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O. Oladipo Olusanwo PMP?, CBAP?, MRM, MBA

Data-Driven Business Analyst | Agile Project Management ? Product Owner ? Business Process Optimization | Risk…
Mukunda Bhusal

GM | CFO | Credit Management| Strategic Management | Project Management | Company Secretary | Internal Audit

1 Assess yourself

The first step to developing your emotional intelligence is to be aware of your own strengths and weaknesses, as well as your triggers and reactions. You can use self-assessment tools, such as the Emotional Intelligence Appraisal, to measure your level of emotional intelligence and identify areas for improvement. You can also ask for feedback from your team members, peers, and managers, and be open to constructive criticism. By knowing yourself better, you can work on your blind spots and enhance your self-confidence.

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O. Oladipo Olusanwo PMP?, CBAP?, MRM, MBA

Data-Driven Business Analyst | Agile Project Management ? Product Owner ? Business Process Optimization | Risk Management
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Developing emotional intelligence is essential for effective for team management. There must be a self-awareness to understand and regularly assess one's emotions, reactions and behavioral patterns. Self-management is key in regulating such emotions with flexibility and open minded when faced with unexpected situations. Time and relationship management must reflect how to prioritize tasks, delegate effectively in order to maintain a work-life balance. Conflict must be addressed promptly and constructively by encouraging open dialogue. Actively listening by paying attention to verbal and non-verbal cues during discussion. Feedback and collaboration foster a conducive environment for teamwork. Acknowledge for strength and area of improvement.

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Mukunda Bhusal

GM | CFO | Credit Management| Strategic Management | Project Management | Company Secretary | Internal Audit
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To enhance emotional intelligence in team management, focus on self-awareness by recognizing and understanding personal emotions. Practice self-regulation, maintaining composure in stressful situations. Cultivate empathy by considering others' perspectives and feelings, fostering better communication. Improve social skills by actively listening and adapting communication styles. Seek feedback to gauge emotional impact on others, and continuously work on interpersonal relationships. Developing emotional intelligence creates a more supportive and collaborative team environment, fostering effective leadership and conflict resolution.

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Karine D.

STRATEGIC ADVISOR: COMMUNICATION + EMPLOYEE EXPERIENCE + CITIZEN RELATIONS & HEAD OF COMMUNICATION MISSION FOR THE CITY’S CIVIL SECURITY | City of Sainte-Brigitte-de-Laval
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Pour ma part, je me concentre sur la compréhension et la gestion de mes propres émotions ainsi que sur la sensibilité aux émotions des autres. L'écoute active est vraiment importante : prendre le temps d'entendre (et "d'écouter") pour comprendre les points de vue et sentiments favorise vraiment le climat de confiance. Prendre le temps de réflechir avant de réagir, surtout dans les moments de tension, aide beaucoup à communiquer de fa?on réfléchie. Ceci dit, nous restons des humains et selon moi il faut aussi avoir l'intégrité de reconna?tre et parler ouvertement des moments où, malgré nos bonnes intentions, il est plus difficile d'agir en tout conscience.

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Manoel Pereira

Gerente
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Inteligência emocional é a habilidade de reconhecer, entender e gerenciar nossas próprias emo??es, assim como as emo??es dos outros. é um tema que me fascina profundamente, e tenho o prazer de explorá-lo em detalhes em dois dos meus livros. Ao longo dos anos, tenho tido o privilégio de ajudar muitas pessoas a compreender e utilizar a inteligência emocional para melhorar suas vidas pessoais e profissionais. Em rela??o ao desafio de gerenciar equipes, a inteligência emocional desempenha um papel crucial. Desenvolver essa habilidade envolve praticar a autorreflex?o, cultivar empatia, aprimorar a comunica??o interpessoal e aprender a lidar eficazmente com o estresse e conflitos.

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Felipe Lima

Head de Marketing | Growth | Lideran?a | Estratégia | Digital | Branding
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Continue a se conhecer e a se desenvolver ao longo do tempo. A inteligência emocional é uma habilidade que pode ser aprimorada com prática e autodisciplina constante. Ao desenvolver sua inteligência emocional, você se tornará um líder mais eficaz e capaz de gerenciar sua equipe de forma mais empática, respeitosa e produtiva.

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2 Empathize with others

The second step to developing your emotional intelligence is to empathize with others, or to put yourself in their shoes and understand their feelings, needs, and perspectives. You can do this by listening actively, asking open-ended questions, and acknowledging their emotions. You can also show empathy by expressing appreciation, offering support, and giving recognition. By empathizing with others, you can build trust, rapport, and collaboration with your team members.

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Manoel Pereira

Gerente
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A empatia é uma pe?a fundamental no quebra-cabe?a da inteligência emocional. Colocar-se no lugar dos outros e compreender seus sentimentos e perspectivas é essencial para construir relacionamentos saudáveis e eficazes. Este é um tema que tenho aprofundado em meus dois últimos livros e que continuarei a explorar em detalhes no próximo. Reconhecer a importancia da empatia n?o apenas fortalece os la?os entre membros da equipe, mas também promove um ambiente de confian?a e colabora??o. Ao ouvir ativamente, fazer perguntas abertas e expressar apre?o, podemos demonstrar empatia de maneira autêntica e construtiva. A falta de empatia, por outro lado, pode levar a falhas na comunica??o, conflitos e falta de coes?o dentro da equipe.

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3 Manage your emotions

The third step to developing your emotional intelligence is to manage your emotions, or to regulate your impulses, moods, and stress levels. You can do this by practicing mindfulness, breathing exercises, and relaxation techniques. You can also use positive affirmations, reframing, and humor to cope with negative emotions. By managing your emotions, you can avoid overreacting, making rash decisions, and hurting others' feelings.

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4 Communicate effectively

The fourth step to developing your emotional intelligence is to communicate effectively, or to convey your messages clearly, respectfully, and assertively. You can do this by choosing your words carefully, using nonverbal cues, and adapting your style to different situations and audiences. You can also use feedback, paraphrasing, and summarizing to ensure mutual understanding. By communicating effectively, you can prevent misunderstandings, resolve conflicts, and influence others.

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5 Learn and grow

The fifth step to developing your emotional intelligence is to learn and grow, or to seek new opportunities, challenges, and feedback to improve your skills and knowledge. You can do this by setting SMART goals, taking courses, reading books, and joining networks. You can also seek mentors, coaches, and role models who can inspire you and guide you. By learning and growing, you can expand your horizons, enhance your performance, and achieve your potential.

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6 Apply your emotional intelligence

The sixth step to developing your emotional intelligence is to apply your emotional intelligence, or to use your skills and knowledge in real-life situations and scenarios. You can do this by practicing what you learned, experimenting with different approaches, and reflecting on your outcomes. You can also monitor your progress, celebrate your successes, and learn from your failures. By applying your emotional intelligence, you can demonstrate your leadership, motivate your team, and achieve your goals.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Henrry F.

Experto en seguridad humana y tecnologías de la información.
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Prioritize Curiosity: When conflicts arise, ask team members about their feelings first. Understand their perspectives before seeking solutions. Encourage Wide-Open Communication: Promote active listening and understanding. Encourage team members to express their emotions and perspectives without fear of judgment.

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You're struggling to manage your team. How can you develop your emotional intelligence?

1

2

3

4

5

6

7

1 Assess yourself

2 Empathize with others

3 Manage your emotions

4 Communicate effectively

5 Learn and grow

6 Apply your emotional intelligence

7 Here’s what else to consider

Business Communications

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You're struggling to manage your team. How can you develop your emotional intelligence?

1

2

3

4

5

6

7

1 Assess yourself

2 Empathize with others

3 Manage your emotions

4 Communicate effectively

5 Learn and grow

6 Apply your emotional intelligence

7 Here’s what else to consider

Business Communications

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