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You’re struggling to manage your project. How can you use performance management to get back on track?

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Managing a project can be challenging, especially when you face unexpected problems, delays, or conflicts. You may feel overwhelmed, frustrated, or unsure how to proceed. However, you can use performance management to get back on track and achieve your project goals. Performance management is a process of setting clear expectations, monitoring progress, providing feedback, and rewarding results. Here are some tips on how to apply performance management to your project.

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Alexandros Panagiotakopoulos

HR Manager at Grant Thornton Greece

1 Define the scope and objectives

The first step is to define the scope and objectives of your project. What are you trying to accomplish, why, and how? What are the deliverables, deadlines, and quality standards? Who are the stakeholders, team members, and customers? Write down the answers to these questions and communicate them to everyone involved. This will help you align your vision, clarify your roles and responsibilities, and avoid scope creep.

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Alexandros Panagiotakopoulos

HR Manager at Grant Thornton Greece
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To leverage performance management and get the project back on track, first, assess the current status and identify areas of concern. Utilize performance metrics to pinpoint bottlenecks or inefficiencies impacting progress. Provide targeted feedback and support to team members, addressing any performance gaps and re-aligning goals with project objectives. Implement corrective actions and adjustments to the project plan as necessary. Regularly monitor performance indicators to track improvements and ensure adherence to timelines and milestones. Foster a collaborative environment, encouraging open communication and problem-solving. By leveraging performance management effectively, the project can regain momentum and achieve success.

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Ankit Hingwe

Senior Advisor - Digital Learning at Vinsys specializing in SaaS solutions | Strategic Sales Leader | EdTech & Learning Solutions | Driving Corporate Training Success Across GCC
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One time at work, I was caught in the chaos of managing one of my project, with deadlines looming and uncertainty all around, I realized I needed to take a step back and define what exactly we were trying to achieve. It was like drawing a map before starting a journey - setting clear boundaries and goals to guide us forward. Gathering my team, we hashed out the scope and objectives of our project. We discussed what success looked like and broke down the steps needed to get there. It was like laying down tracks for a train, giving us a clear path to follow. With our goals in place, we set off on our journey. Every decision we made, every task we tackled, was aligned with our defined scope and objectives.

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2 Track and measure performance

The next step is to track and measure the performance of your project. How are you going to monitor the progress, quality, and outcomes of your project? What are the key performance indicators (KPIs) that reflect your objectives? What are the data sources, tools, and methods that you will use to collect and analyze the information? Establish a regular schedule and format for reporting and reviewing the performance data. This will help you identify issues, gaps, and opportunities for improvement.

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3 Provide feedback and coaching

The third step is to provide feedback and coaching to your team members. How are you going to recognize and appreciate their achievements, strengths, and contributions? How are you going to address and correct their errors, weaknesses, and challenges? What are the best practices, tips, and resources that you can share with them to enhance their skills and knowledge? Use a constructive, supportive, and specific approach to give feedback and coaching. This will help you motivate, develop, and retain your talent.

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Ankit Hingwe

Senior Advisor - Digital Learning at Vinsys specializing in SaaS solutions | Strategic Sales Leader | EdTech & Learning Solutions | Driving Corporate Training Success Across GCC
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Having established the scope and objectives of our project, I recognized the critical importance of investing in the growth and development of my team through coaching and training. I dedicated significant time and resources to providing personalized coaching sessions for each team member. It was like tailoring a suit, ensuring that each coaching session addressed their individual needs and aspirations. During these sessions, I focused on empowering my team with the skills and knowledge they needed to excel in their roles. I also organized training workshops and seminars to supplement our coaching efforts. It was like planting seeds of knowledge, nurturing their growth and expanding their expertise in relevant areas.

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4 Resolve conflicts and problems

The fourth step is to resolve conflicts and problems that may arise during your project. How are you going to handle disagreements, misunderstandings, and complaints among your team members, stakeholders, or customers? How are you going to deal with risks, changes, or obstacles that may affect your project? What are the strategies, techniques, and tools that you can use to prevent or manage conflicts and problems? Use a collaborative, respectful, and creative approach to resolve conflicts and problems. This will help you maintain trust, harmony, and innovation.

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Ankit Hingwe

Senior Advisor - Digital Learning at Vinsys specializing in SaaS solutions | Strategic Sales Leader | EdTech & Learning Solutions | Driving Corporate Training Success Across GCC
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Addressing conflicts and problems head-on was essential. By facilitating open discussions and finding mutually beneficial solutions, we maintained a harmonious work environment. Additionally, celebrating achievements with rewards and recognition boosted morale and motivated the team to strive for excellence.

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5 Reward and celebrate success

The final step is to reward and celebrate the success of your project. How are you going to acknowledge and reward the efforts, results, and impacts of your project? What are the incentives, recognition, or appreciation that you can offer to your team members, stakeholders, or customers? How are you going to celebrate and share the achievements, learnings, and feedback of your project? Use a meaningful, timely, and customized approach to reward and celebrate success. This will help you reinforce positive behaviors, increase satisfaction, and build loyalty.

Using performance management to manage your project can help you improve your efficiency, effectiveness, and engagement. By following these steps, you can set clear expectations, monitor progress, provide feedback, resolve conflicts, and reward success. This will help you achieve your project goals and deliver value to your organization and customers.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re struggling to manage your project. How can you use performance management to get back on track?

1

2

3

4

5

6

1 Define the scope and objectives

2 Track and measure performance

3 Provide feedback and coaching

4 Resolve conflicts and problems

5 Reward and celebrate success

6 Here’s what else to consider

Performance Management

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You’re struggling to manage your project. How can you use performance management to get back on track?

1

2

3

4

5

6

1 Define the scope and objectives

2 Track and measure performance

3 Provide feedback and coaching

4 Resolve conflicts and problems

5 Reward and celebrate success

6 Here’s what else to consider

Performance Management

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