Last updated on
2024年9月14日
You're struggling to convey time limits to clients. How can you ensure their expectations are met?
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When clients seem to misunderstand time constraints, it's crucial to establish clear and achievable timelines. Here's how you can align expectations:
- Communicate deadlines early. Explain the process timeline and set firm completion dates.
- Use project management tools. These can visually represent timelines and progress for clients.
- Be transparent with delays. If a setback occurs, inform clients promptly and adjust expectations accordingly.
How do you handle timing expectations with your clients?
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Have clear project charter & deliverable plan with short term and long term milestones Communicate clearly about the project deliverables to clients Anticipate any challenges and backup plan to mitigate the issue along with setting right expectations with the clients Regularly monitor the progress and take appropriate actions from time to time Progress must be clearly explained to clients so that everyone knows what is the status of project and any innovation is needed to streamline unwanted things to make it smooth
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I would always communicate everything both orally & verbally. When it comes to work, i generally do not go with conversational agreements. I have burnt my fingers.. sorry my hands quite a few times. Thus, i prefer everything to be either in agreement form or email form. By this, most of the issues will be under rest.
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