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You're starting a career in restaurant management. What are the top things you need to know?

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If you love food, people and challenges, restaurant management might be the perfect career for you. But it's not all about tasting dishes and greeting customers. You also need to master a range of skills and knowledge to run a successful and profitable operation. Here are some of the top things you need to know before you start your career in restaurant management.

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Waldin Duran, CHIA

Director de Ventas & Marketing | Gerente General | Influencer Hotelero | Innovación con Inteligencia Artificial…
Fabian Bartnick

Revenue Management the right way | Founded 2 companies that optimize hotel & restaurant/bar profits through software…
Karan Savita

Senior Recruiter - Talent Acquisition

1 Know your market

As a restaurant manager, you need to understand who your target customers are, what they want and how to attract them. You also need to keep an eye on your competitors, industry trends and customer feedback. You should conduct regular market research, analyze data and adjust your menu, pricing, promotions and service accordingly. Knowing your market will help you create a unique and appealing value proposition for your restaurant.

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Waldin Duran, CHIA

Director de Ventas & Marketing | Gerente General | Influencer Hotelero | Innovación con Inteligencia Artificial Generativa | Keynote Speaker | Liderazgo en Operaciones Hotel
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Starting a career in restaurant management requires a keen understanding of your market. It's crucial to grasp who your target customers are, their preferences, and how to appeal to them effectively. This understanding will guide you in crafting a menu that resonates, setting competitive prices, and launching promotions that draw attention. Additionally, keeping abreast of industry trends and competitors' moves is essential. Regular market research and customer feedback analysis enable you to adapt and innovate, ensuring your restaurant remains a preferred choice. This proactive approach in understanding and responding to the market helps in shaping a unique value proposition, setting your establishment apart in a crowded industry.

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Fabian Bartnick

Revenue Management the right way | Founded 2 companies that optimize hotel & restaurant/bar profits through software, consulting & coaching | 50,000+ took my Revenue Management training
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Regardless of Jobs, you need to know what you are good at and what you need improvement at. Once that is out of the way there is multiple factors that will determine success: Menu / Table / Server Performance optimization on the revenue front, Cost and Operational streamlining on the profitability end. The last pillar will be your team that requires nurturing as well as incentives to be success enablers.

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Javed shaikh

Top Voice ??| Global award winning food and beverage specialist | Ex Andaz Delhi | DLF | Marriott | Hyatt
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Top things to know in restaurant management include understanding food safety regulations, mastering customer service, managing inventory and costs, leading a diverse team, and adapting to industry trends and customer preferences. #JavedSpeaks

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2 Manage your staff

As a restaurant manager, you are responsible for hiring, training, motivating and leading your staff. You need to create a positive and productive work environment, where everyone knows their roles, responsibilities and expectations. You also need to communicate effectively, delegate tasks, resolve conflicts and provide feedback. You should foster a culture of teamwork, respect and excellence among your staff, and reward them for their performance.

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Karan Savita

Senior Recruiter - Talent Acquisition
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Things to keep in mind while starting a career in restaurant management are :- 1) A Strong Passion for Hospitality. 2) Qualifications and Education 3) Leadership skill. Remember that Leadership is not a skill it is a mindset. 4) Basic Financial understanding of accounting, balance sheets and P&L reports. 5) Operational knowledge of all related areas of a restaurant. 6) Time Managment 7) Team Building 8) Adapable to change. 9) Operational Knowledge 10) Attention to detail.

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3 Control your costs

As a restaurant manager, you need to monitor and optimize your costs, such as food, labor, utilities, rent and supplies. You need to set realistic and achievable budgets, track your expenses and income, and identify and eliminate waste. You also need to negotiate with vendors, suppliers and contractors, and ensure that you get the best quality and price for your products and services. Controlling your costs will help you increase your profit margin and cash flow.

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4 Ensure your quality

As a restaurant manager, you need to ensure that your food and service are of the highest quality and meet the standards of your customers and regulators. You need to implement and follow strict food safety, hygiene and sanitation practices, and train your staff accordingly. You also need to check and maintain your equipment, facilities and inventory, and fix any issues or defects promptly. Ensuring your quality will help you avoid complaints, fines and lawsuits, and build your reputation and loyalty.

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5 Optimize your operations

As a restaurant manager, you need to optimize your operations, such as ordering, inventory, scheduling, delivery and catering. You need to use technology, systems and tools that can help you streamline your processes, improve your efficiency and accuracy, and reduce your errors and delays. You also need to plan ahead, anticipate challenges and risks, and have contingency plans in place. Optimizing your operations will help you save time and money, and enhance your customer satisfaction and retention.

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6 Develop your skills

As a restaurant manager, you need to develop your skills constantly, such as leadership, communication, problem-solving, decision-making, customer service, marketing, accounting and legal. You need to keep learning, updating and adapting to the changing needs and demands of your industry and customers. You also need to seek feedback, mentoring and coaching from others, and take advantage of training and education opportunities. Developing your skills will help you grow your career and achieve your goals.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're starting a career in restaurant management. What are the top things you need to know?

1

2

3

4

5

6

7

1 Know your market

2 Manage your staff

3 Control your costs

4 Ensure your quality

5 Optimize your operations

6 Develop your skills

7 Here’s what else to consider

Hospitality Management

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You're starting a career in restaurant management. What are the top things you need to know?

1

2

3

4

5

6

7

1 Know your market

2 Manage your staff

3 Control your costs

4 Ensure your quality

5 Optimize your operations

6 Develop your skills

7 Here’s what else to consider

Hospitality Management

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