You're short-staffed during the holiday rush. How do you ensure service quality doesn't suffer?
Even when short-staffed during the holidays, you can still uphold high-quality service. Here's how to manage without missing a beat:
- Cross-train your staff so everyone can handle multiple roles and fill in when needed.
- Implement efficient systems, like pre-packaged bestsellers, to speed up service.
- Recognize and reward your team's hard work, boosting morale and encouraging top performance.
How do you maintain customer satisfaction with fewer hands on deck? Would love to hear your strategies.
You're short-staffed during the holiday rush. How do you ensure service quality doesn't suffer?
Even when short-staffed during the holidays, you can still uphold high-quality service. Here's how to manage without missing a beat:
- Cross-train your staff so everyone can handle multiple roles and fill in when needed.
- Implement efficient systems, like pre-packaged bestsellers, to speed up service.
- Recognize and reward your team's hard work, boosting morale and encouraging top performance.
How do you maintain customer satisfaction with fewer hands on deck? Would love to hear your strategies.