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You're a Sales Operations professional. How can you keep your career growing in a hybrid work environment?

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As a sales operations professional, you play a vital role in supporting the sales team, managing the sales process, and optimizing the sales performance. But how can you keep your career growing in a hybrid work environment, where you may have less face-to-face interaction with your colleagues, customers, and leaders? Here are some tips to help you thrive and advance your skills in a hybrid work model.

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Jo?o Paulo Barreto Damázio

Gest?o de Compras e Frotas l Supervisor de Vendas Comercial | Supervisor de Opera??es |
Stefan Onica

1 Communicate effectively

Communication is key in any sales role, but especially in a hybrid work environment, where you need to collaborate with different stakeholders across locations and time zones. You need to communicate clearly, concisely, and consistently with your sales team, your sales manager, your sales enablement team, and your customers. You also need to use the right tools and channels for different purposes, such as video calls, chat apps, email, CRM, and dashboards. Make sure you align your communication goals, expectations, and feedback with your team and manager, and avoid miscommunication and confusion.

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Jo?o Paulo Barreto Damázio

Gest?o de Compras e Frotas l Supervisor de Vendas Comercial | Supervisor de Opera??es |
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- Quando o ambiente de trabalho é híbrido nós o entendemos como físico (presencial) e virtual (à distancia, home office ou home based). Pode ser híbrido no sentido que um colaborador exercerá sua fun??o integral em algumas das modalidades ou parcial nas duas modalidades. - Presencial temos a vantagem de trazer a equipe para perto e ter o calor humano e senti-los com maior facilidade. - Virtual exige mais de um gestor ou líder, porém é totalmente possível estar próximo, acompanhar e motivar a equipe. - Podemos utilizar ferramentas de reuni?o virtual, videochamadas, telefone, e-mail e através de um Power BI transparecer os resultados e definir objetivos a alcan?ar e alcan?ados. Essas ferramentas, quando utilizadas, ajudam a integrar a equipe.

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2 Automate and streamline processes

One of the main responsibilities of a sales operations professional is to automate and streamline the sales processes, such as lead generation, qualification, pipeline management, forecasting, reporting, and analysis. In a hybrid work environment, you need to leverage the best tools and technologies to make the sales process more efficient, accurate, and scalable. You also need to monitor and measure the impact of your automation and streamlining efforts, and identify areas for improvement and innovation. By automating and streamlining processes, you can save time, reduce errors, increase productivity, and enhance customer satisfaction.

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3 Learn and adapt

The sales landscape is constantly changing, and you need to keep up with the latest trends, best practices, and customer needs. In a hybrid work environment, you have more opportunities to learn and adapt, as you can access a variety of online resources, courses, webinars, podcasts, and blogs. You can also network and exchange ideas with other sales operations professionals from different industries and regions, and learn from their experiences and insights. You should also seek feedback and guidance from your manager and mentor, and set clear and realistic goals for your professional development. By learning and adapting, you can expand your knowledge, skills, and competencies, and stay relevant and competitive in the market.

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4 Show your value

As a sales operations professional, you may not always get the recognition and appreciation you deserve, as your work is often behind the scenes. In a hybrid work environment, you need to show your value more proactively, by highlighting your achievements, contributions, and impact on the sales performance and results. You need to document and showcase your work, such as creating reports, presentations, case studies, and testimonials. You also need to communicate your value to your manager and leaders, by asking for feedback, recognition, and opportunities. By showing your value, you can build your reputation, credibility, and visibility, and advance your career.

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Jo?o Paulo Barreto Damázio

Gest?o de Compras e Frotas l Supervisor de Vendas Comercial | Supervisor de Opera??es |
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- A maior parte de nós traz uma orienta??o religiosa e quando fazemos algo de bom a alguém n?o fazemos alarde, assim definimos uma ajuda sincera e de cora??o, sem presun??o. Porém no ambiente dos negócios nós devemos realizar grandes feitos e mostrar nossa parcela de colabora??o dentro dos resultados obtidos, principalmente em vendas e na verdade tudo é venda, até mesmo quando se trata de demonstrar e reafirmar teu valor dentro de um ambiente corporativo. - Ferramentas virtuais: pesquisas de satisfa??o, relatórios, planilhas de resultados, cartas de agradecimento, indica??es devem ser utilizadas tanto para term?metro de qualidade da empresa quanto da qualidade do colaborador. - Num mundo competitivo o colaborador deve estar em evidência.

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5 Balance your work and life

Working in a hybrid work environment can offer you more flexibility, autonomy, and convenience, but it can also pose some challenges, such as isolation, distraction, burnout, and blurred boundaries. You need to balance your work and life, by creating a comfortable and productive workspace, setting a regular and realistic schedule, taking breaks and time off, and maintaining a healthy lifestyle. You also need to balance your work and life, by staying connected and engaged with your colleagues, friends, and family, and pursuing your hobbies and interests. By balancing your work and life, you can improve your well-being, happiness, and performance.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Stefan Onica
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Focusing on fundamentals like adaptability, continuous learning, relationship-building, embracing challenges, seeking feedback, goal-setting, demonstrating value, and staying proactive guarantees career growth in any field.

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You're a Sales Operations professional. How can you keep your career growing in a hybrid work environment?

1

2

3

4

5

6

1 Communicate effectively

2 Automate and streamline processes

3 Learn and adapt

4 Show your value

5 Balance your work and life

6 Here’s what else to consider

Sales Operations

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You're a Sales Operations professional. How can you keep your career growing in a hybrid work environment?

1

2

3

4

5

6

1 Communicate effectively

2 Automate and streamline processes

3 Learn and adapt

4 Show your value

5 Balance your work and life

6 Here’s what else to consider

Sales Operations

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