You're preparing for an insurance industry interview. How can you make a great first impression?

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You have an upcoming interview for a job in the insurance industry, and you want to stand out from the crowd. How can you show your potential employer that you are the right fit for the role and the company? Here are some tips to help you make a great first impression.

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1 Research the company

Before you walk into the interview, do some homework on the company you are applying to. Learn about their mission, vision, values, products, services, and culture. Find out what are their current challenges, opportunities, and goals. This will help you tailor your answers to their specific needs and expectations, and demonstrate your interest and enthusiasm for working with them.

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Alexis Cierra Vaughn

20-time Global Award-Winning Insurance Expert| Author of Insurance Distribution of the Future: An Interactive Guide for Agents and Brokers | Keynote Speaker | Insurance & Tech Professor | InsurTech Consultant | MGA Guru
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It's helpful to research the company ro Fer ro know their values and products. It's also a good idea to find someone in your network that may work for the company to get feedback on the culture and even the job opportunity itself. The insurance industry is relationship driven and they love candidate referrals, so this could also benefit you in a competitive market.

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Brian Birch

He/Him. Insurance accounting contractor. Safer,faster,cheaper,better.Collaboratively driving technical projects. More benefits,less mess. People+Technical+Change skills. Experience:30+projects,consultancies,global firms.
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Get to knw the broad types of insurance. General insurance: insuring cars, buildings. Life and health assurance: Providing money if ill health or death happens. Reinsurance: Where insurers go to offload some risk and avoid a big claim. And show some enthusiasm, even if it's empathy for a pop star whose Californian house burnt down. "I can buy me flowers".

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Charles Sery

Project management
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Effectivement, vous démontrerez ainsi votre intérêt pour l'entreprise et le poste; la connaissance de leurs produits sera un avantage déterminant.

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2 Review your resume

Your resume is your marketing tool, and you want to make sure it highlights your relevant skills, achievements, and qualifications for the insurance industry. Review your resume carefully and update it if needed. Make sure it is clear, concise, and error-free. Anticipate the questions that the interviewer might ask based on your resume, and prepare some examples and stories that showcase your strengths and accomplishments.

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3 Dress professionally

The way you dress for an interview can affect how you are perceived by the interviewer. You want to convey a sense of professionalism, confidence, and respect. Dress according to the company's dress code, or slightly more formal if you are not sure. Avoid anything too flashy, revealing, or casual. Choose clothes that fit you well, are clean and ironed, and match your industry and role.

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Charles Sery

Project management
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Un entretien n'est pas un défilé de mode. Un costume classique fera l'affaire. évitez surtout les couleurs vives. L'habit ne fait pas le moine, mais on reconna?t le moine par son habit.

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4 Arrive on time

Being punctual is a sign of respect and reliability. Plan ahead and leave enough time to get to the interview location, taking into account traffic, parking, and other factors. Aim to arrive 10 to 15 minutes before the scheduled time, and check in with the receptionist or the interviewer. If you are running late, call ahead and apologize sincerely. If you are interviewing online, test your equipment, internet connection, and background beforehand, and log in a few minutes early.

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Charles Sery

Project management
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Le retard, même s'il est excusé est toujours considéré comme un manque de respect. Vous perdrez des points à coup s?r. Impossible de se fier à vous.

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5 Be polite and positive

Your attitude and manners can make a big difference in how you are perceived by the interviewer. Be polite and courteous to everyone you meet, from the receptionist to the hiring manager. Smile, make eye contact, and use a firm handshake. Introduce yourself clearly and confidently, and thank the interviewer for their time and opportunity. Be positive and enthusiastic about the company, the role, and your qualifications. Avoid badmouthing your previous employers, coworkers, or clients.

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6 Answer smartly and honestly

The interviewer will ask you a variety of questions to assess your knowledge, skills, personality, and fit for the insurance industry. Be prepared to answer common questions such as why you want to work in the insurance industry, what the current trends and challenges are in the market, and how you handle risk, uncertainty, and complexity. You should also be able to explain how you communicate with different types of customers and stakeholders, how you deal with complaints, conflicts, and ethical dilemmas, and how you learn from mistakes and feedback. Use the STAR method (situation, task, action, result) to structure your answers and provide specific and relevant examples. Be honest and concise; avoid rambling or exaggerating. If you don't know the answer to a question, admit it and explain how you would go about finding it out.

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Charles Sery

Project management
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Le mensonge n'a jamais été une bonne idée. Il vous rattrapera. Il est vraiment important de conna?tre le secteur des assurances si vous voulez postuler.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jordan Barnard

PhD Economist, University of Oxford | Head of Strategy, Paragon
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Recently interviewed a candidate at Paragon who really wowed us with their genuine passion for insurance. It was refreshing to see someone understand so deeply that insurance isn't just a business transaction; it's a vital safeguard for both individuals and companies. Their enthusiasm for how insurance acts as a crucial line of defence in risk management really stood out. This conversation was a great reminder of the importance of insurance in our lives and left the interview panel feeling proud to work in this industry. I would recommend to candidates that they research the history of insurance and remember what a vital service we all provide, as sometimes we forget that! Such passion for the industry reassures interviewers!

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You're preparing for an insurance industry interview. How can you make a great first impression?

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1 Research the company

2 Review your resume

3 Dress professionally

4 Arrive on time

5 Be polite and positive

6 Answer smartly and honestly

7 Here’s what else to consider

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