You’re preparing for a behavioral interview. What are the best ways to get ready?

2 Use the STAR method

The next step is to use the STAR method to structure your answers. STAR stands for Situation, Task, Action, and Result. It's a simple way to provide specific and concise examples of your past performance. For each competency, think of a situation that demonstrates it, the task you had to accomplish, the action you took, and the result you achieved. Try to quantify the result if possible, such as by mentioning numbers, percentages, or feedback. Also, include what you learned from the experience and how you applied it in the future.

4 Research the company and role

The fourth step is to research the company and role you're interviewing for. Find out as much as you can about their mission, vision, values, culture, goals, and challenges. This will help you align your answers with their expectations and show your interest and enthusiasm. You can also prepare some questions to ask the interviewer at the end of the interview, such as about their priorities, their feedback process, or their best practices. This will demonstrate your curiosity and eagerness to learn.

5 Prepare for common questions

The fifth step is to prepare for some common behavioral questions that you might encounter in any business relationship management interview. For example, you could be asked to explain a time when you had to deal with a difficult client or stakeholder and how you handled the situation and what the outcome was. Additionally, you may be asked to describe a time when you collaborated with others on a project, as well as your role and how you contributed to the team's success. Furthermore, you could be asked to explain a situation when you had to solve a complex problem or challenge, the steps taken, and the result. Additionally, they may ask how you handle change and uncertainty in your work environment and give an example of how you adapted to a new situation or requirement. Lastly, they may ask what is the most valuable feedback you have received and how did you use it to improve your performance or skills.

6 Relax and be yourself

The final step is to relax and be yourself during the interview. Don't memorize your answers, but use them as a guide to tell your stories naturally and authentically. Show your personality, passion, and professionalism. Smile, make eye contact, and express gratitude. Remember that the interviewer is not trying to trick you, but to get to know you and see if you're a good fit for the role and the organization. Be confident, honest, and positive, and you'll make a great impression.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?