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You’re in a Payment Systems career. How can you develop the adaptability you need to succeed?

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Payment systems are the backbone of the modern economy, enabling the exchange of value across different platforms, channels, and geographies. As a payment systems professional, you need to keep up with the fast-paced and ever-changing landscape of technology, regulations, customer preferences, and security threats. How can you develop the adaptability you need to succeed in this dynamic and competitive field? Here are some tips to help you enhance your resilience and flexibility.

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Radhesh Radhakrishnan

Digital Transaction Banking (TxB) | Payments Innovation | Virtual Accounts, Liquidity Management | Product Leader |…
Guillaume Juillat

Simplifiez et optimisez votre gestion administrative : des assistants qualifiés, flexibles et réactifs | Fondateur chez…
Samgra Malik

Product@SopraBankingSoftware | SEPA Direct Debit | SEPA Credit Transfer | UK Faster Payments | Request To Pay Scheme |…

1 Learn continuously

The payment systems industry is constantly evolving, with new innovations, standards, and challenges emerging every day. To stay relevant and effective, you need to be curious and eager to learn new things, whether it’s a new payment method, a new regulation, or a new tool. You can leverage various resources, such as online courses, podcasts, blogs, webinars, and industry events, to update your knowledge and skills. You can also seek feedback, mentorship, and collaboration from your peers, managers, and experts, to gain different perspectives and insights.

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Mohamed Abdallah

Senior Marketing Lead | B2B Marketing Expert | B2B Growth & Demand Generation | Product Marketing | Fintech Enthusiast | Payments Expert | Digital Strategy & Brand Positioning
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Be willing to take calculated risks and step out of your comfort zone to explore new opportunities and challenges in the payment systems industry.

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Puneet S Nagpal

Payments Problem Solver (Commercial, Strategy, Operations, FX) | Experienced NED | I advise and train payment and merchant businesses problem solve/strategize to turbocharge revenues, profits and scale.
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Gain a solid understanding of the technical aspects of payment systems. Being technically proficient can help you adapt to new tools and platforms more quickly. Learn programming languages and technologies commonly used in payment systems, such as SQL, Python, or APIs for payment gateways. Don't just code or analyze. Learn across domains—cybersecurity one quarter, data analytics the next etc. In payments, silos are dissolving.

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2 Embrace change

Change is inevitable in the payment systems industry, and sometimes it can be disruptive and stressful. Instead of resisting or fearing change, you need to embrace it as an opportunity to grow and improve. You can do this by adopting a positive and proactive mindset, focusing on the benefits and possibilities of change, rather than the drawbacks and risks. You can also prepare for change by anticipating the trends and scenarios that might affect your work, and developing contingency plans and strategies to cope with them.

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Radhesh Radhakrishnan

Digital Transaction Banking (TxB) | Payments Innovation | Virtual Accounts, Liquidity Management | Product Leader | ISPMA certified Software Product Manager | Functional Architect | Goldman Sachs
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Payments is the space where constant and continous innovations are happening; many of which are regulator driven. . For instance, 1: how is cross border payment landscape expected to change with CDBC initiatives. 2: How Open API related use cases or Aggregators/PSPs are disrupting the current dynamics. 3: ISO 20022 implementation in cards, payments etc. Keeping abreast with these changes is important

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3 Experiment and innovate

The payment systems industry is highly competitive and demanding, requiring you to deliver high-quality and efficient solutions that meet the needs and expectations of your customers and stakeholders. To do this, you need to be creative and innovative, willing to experiment with new ideas and approaches, and learn from your failures and successes. You can foster a culture of innovation by encouraging brainstorming, testing, and feedback, and by rewarding risk-taking and learning.

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Puneet S Nagpal

Payments Problem Solver (Commercial, Strategy, Operations, FX) | Experienced NED | I advise and train payment and merchant businesses problem solve/strategize to turbocharge revenues, profits and scale.
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Embrace new tech quickly. When new tools emerge (e.g., WebAuthn for passwordless auth), experiment early. Build proof-of-concepts, even if unsanctioned. Shadow cross-functionally. Spend time with fraud teams, UX designers, or compliance officers. See how PCI-DSS updates or a UX tweak ripple system-wide.

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4 Be flexible and agile

The payment systems industry is complex and unpredictable, requiring you to adapt to changing requirements, expectations, and situations. To do this, you need to be flexible and agile, able to adjust your plans, priorities, and actions according to the circumstances. You can enhance your flexibility and agility by being open-minded and responsive, by communicating clearly and frequently, and by using agile methodologies and tools, such as scrum, kanban, or sprints.

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Guillaume Juillat

Simplifiez et optimisez votre gestion administrative : des assistants qualifiés, flexibles et réactifs | Fondateur chez Quiplace
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?? Formez-vous en continu : Suivez des cours, webinaires, conférences... Soyez préparé à adapter vos stratégies et méthodes de travail. ?? Expérimentez : Adoptez ou faite adopter à vos équipes la culture de l'expérimentation. Testez, découvrez et améliorez vos process pour rester agile et flexible. ?? Analysez : Reconsidérez ce qui fonctionne mal, ou ne fonctionne pas. Pourquoi ? Pourquoi ? Pourquoi ? Pourquoi ? Pourquoi ? A chaque réponse une cause sous-jacente et une amélioration possible.

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5 Balance your work and life

The payment systems industry can be demanding and stressful, requiring you to work under pressure and deadlines, and deal with multiple tasks and challenges. To avoid burnout and maintain your well-being, you need to balance your work and life, by setting boundaries, managing your time and energy, and taking care of your physical and mental health. You can also seek support and guidance from your family, friends, colleagues, and professionals, when you need it.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Samgra Malik

Product@SopraBankingSoftware | SEPA Direct Debit | SEPA Credit Transfer | UK Faster Payments | Request To Pay Scheme | SEPA Payments | ISB Certified Product Manager | Certified SAFe PO/PM | Certified Google Analytics |
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To develop adaptability in a payment system career: 1. Stay informed about industry trends and payment regulations. 2. Continuously learn and upskill in payment technologies and systems. 3. Experiment with new tools to enhance payment processing efficiency. 4. Adapt quickly to changes in regulations and market demands affecting payment systems. 5. Collaborate with peers from different departments to understand diverse payment needs. 6. Enhance problem-solving skills specific to payment processing challenges. 7. Stay resilient in navigating technological and regulatory changes in the payment landscape. 8. Network with industry peers to exchange insights and best practices in payment processing. Conclusion: Adaptability is key in payments.

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Puneet S Nagpal

Payments Problem Solver (Commercial, Strategy, Operations, FX) | Experienced NED | I advise and train payment and merchant businesses problem solve/strategize to turbocharge revenues, profits and scale.
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Seek rotational roles: Move between cards, digital wallets, and BNPL teams. You'll adapt faster when switching contexts becomes routine. Adopt a global mindset: What works in US ACH might not in SEPA or Pix. Study international systems to handle cross-border complexities. Participate in hackathons: These events often focus on emerging challenges like central bank digital currencies or quantum-resistant cryptography.

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You’re in a Payment Systems career. How can you develop the adaptability you need to succeed?

1

2

3

4

5

6

1 Learn continuously

2 Embrace change

3 Experiment and innovate

4 Be flexible and agile

5 Balance your work and life

6 Here’s what else to consider

Payment Systems

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You’re in a Payment Systems career. How can you develop the adaptability you need to succeed?

1

2

3

4

5

6

1 Learn continuously

2 Embrace change

3 Experiment and innovate

4 Be flexible and agile

5 Balance your work and life

6 Here’s what else to consider

Payment Systems

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