In the digital workspace, written words can easily be misconstrued. To prevent and resolve misunderstandings:
- Clarify intentions by following up with a phone call or video chat to discuss nuances that text alone cannot convey.
- Use emojis or punctuation judiciously to convey tone, but remember that professional decorum should always be maintained.
- Recap key points at the end of written communications to ensure everyone is on the same page.
How do you manage misinterpretations in remote communications?
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