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Last updated on 2024年7月17日

You're meeting new business partners. How can you effectively use mirroring techniques to build rapport?

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Building rapport with new business partners is crucial, and mirroring techniques can be a subtle yet powerful tool to foster a connection. This method involves subtly mimicking the body language, speech patterns, and behaviors of your counterparts to create a sense of empathy and understanding. By reflecting their posture, gestures, and verbal style, you can non-verbally signal that you are on the same wavelength. However, it's important to approach mirroring with a level of finesse to avoid appearing insincere or mocking. When done correctly, mirroring can pave the way for more open and effective communication, laying the groundwork for a successful business relationship.

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Ediel Pires

Coordenador de Equipes ágeis - People Lead na TOTVS

1 Understand Mirroring

Mirroring is the practice of subtly copying the body language, tone, or facial expressions of someone else to build rapport. When you meet new business partners, pay close attention to their gestures, posture, and speech patterns. Start by reflecting simple actions, like nodding when they nod or leaning in slightly when they do. It’s essential to be discreet and natural; overt mimicking can feel mocking. Effective mirroring should feel like a dance where you're in sync with your partner, leading to a more profound connection and mutual understanding.

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Ralph Danna P. A.

TEAM RECRUITER, TEAM BUILDER, TEAM TRAINER, Alignable Ambassador
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Think of mirroring as the secret sauce to rapport. Match their vibe, not like a copycat, but subtly—tone, pace, gestures. It's about making connections, not becoming their shadow. Keep it as smooth as a well-aged whiskey, and you'll be golden.

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K Phillips

Freelance copy editor focused on audience and appeal | helping thought leaders, marketers, entrepreneurs, and more improve their text | better text = better results
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Practice with your friends, family, or coworkers if you feel unsure about how mirroring works. You may find that you already engage in some of these techniques with people you know well. If not, you’ll still be more comfortable learning with them.

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2 Observe Carefully

To mirror effectively, you must first be a keen observer. In your meeting, take note of the non-verbal cues your new partners use. Are they fast talkers or do they speak with measured deliberation? Do they maintain strong eye contact or do they often look away? Observing these details will provide you with the information you need to begin mirroring them naturally. Remember to always stay respectful and genuine in your approach. This isn’t about imitation but rather about showing empathy and creating a comfortable space for dialogue.

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K Phillips

Freelance copy editor focused on audience and appeal | helping thought leaders, marketers, entrepreneurs, and more improve their text | better text = better results
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A good way to learn mirroring is to watch experienced interviewers at work. It’s their job to establish a rapport and draw information from people, so find video clips and take notes on what you see happening most often.

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3 Start Small

When initiating mirroring, it's best to start with small gestures. This could be as simple as taking a sip of your drink when your partner does or matching their smile with a similar expression. Small actions are less likely to be noticed but can still be effective in building subconscious rapport. As the meeting progresses, you might mirror their sitting position or use similar hand gestures. The key is to ease into mirroring so it comes across as organic rather than forced.

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4 Match Tone

The tone of voice is another aspect of mirroring that can significantly enhance rapport. If your business partners speak in a calm and measured way, try to adopt a similar tone. Conversely, if they are enthusiastic and energetic, bring a matching level of energy to the conversation. Modulating your voice to align with theirs can convey that you share their sentiments and are engaged with the topic at hand. However, ensure that any shifts in your tone remain within your natural range to avoid sounding inauthentic.

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5 Use Their Words

Mirroring language is a powerful way to connect. Listen for key phrases or words that your new partners use frequently and incorporate them into your own speech where appropriate. This linguistic mirroring can make your partners feel heard and understood, strengthening the bond between you. It’s important not to overdo it; use their language sparingly to emphasize agreement or shared values without parroting every word they say.

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6 Reflect Emotions

Finally, reflecting the emotional state of your business partners can be the most profound form of mirroring. If they express excitement about a project, share in their enthusiasm. If they are concerned about a challenge, show understanding and concern in your response. Emotional mirroring shows empathy, which is at the heart of building strong, trust-based relationships. Remember, the goal is to communicate that you are aligned with their feelings and invested in the partnership.

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Ediel Pires

Coordenador de Equipes ágeis - People Lead na TOTVS
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Empatia, é isso o que devemos buscar ao estabelecer a comunica??o com outra pessoa. Ter empatia é buscar entender como o outro se sente, como pensa, o que é importante para ela, etc. Através do estabelecimento dessa conex?o, podemos nos comunicar de forma natural e com interesse genuíno. Ninguém deve sair de uma conversa igual entrou, deve sair melhor e mais próximo do seu propósito, seja ele pessoal ou profissional.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're meeting new business partners. How can you effectively use mirroring techniques to build rapport?

1

2

3

4

5

6

7

1 Understand Mirroring

2 Observe Carefully

3 Start Small

4 Match Tone

5 Use Their Words

6 Reflect Emotions

7 Here’s what else to consider

Business Communications

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You're meeting new business partners. How can you effectively use mirroring techniques to build rapport?

1

2

3

4

5

6

7

1 Understand Mirroring

2 Observe Carefully

3 Start Small

4 Match Tone

5 Use Their Words

6 Reflect Emotions

7 Here’s what else to consider

Business Communications

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感谢您的反馈

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