You're mediating a conflict between senior team members. How can you guide them towards a strategic decision?
When senior team members clash, steering them towards strategic decision-making is key. Here's how to facilitate a constructive dialogue:
- Establish a neutral ground by setting a respectful tone and ensuring each party can voice their concerns without interruption.
- Identify shared goals to remind them of the bigger picture and how collaboration benefits the team's objectives.
- Encourage solution-focused thinking by asking each member to propose actionable steps that address both sides of the conflict.
What strategies have worked for you when mediating conflicts?
You're mediating a conflict between senior team members. How can you guide them towards a strategic decision?
When senior team members clash, steering them towards strategic decision-making is key. Here's how to facilitate a constructive dialogue:
- Establish a neutral ground by setting a respectful tone and ensuring each party can voice their concerns without interruption.
- Identify shared goals to remind them of the bigger picture and how collaboration benefits the team's objectives.
- Encourage solution-focused thinking by asking each member to propose actionable steps that address both sides of the conflict.
What strategies have worked for you when mediating conflicts?