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You're managing a project with complex team dynamics. How do you ensure success?

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Managing a project with complex team dynamics can be a challenging yet rewarding experience. To ensure success, you must navigate through a maze of personalities, skills, and expectations. This calls for a clear strategy that promotes collaboration, addresses conflicts, and leverages the strengths of your team. By understanding the unique aspects of your team and applying proven management techniques, you can guide your project to a successful outcome despite the complexities involved.

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Gregory Carson

Patent Attorney | Biomedical Engineer | Inventor
Amit Mahajan

Empowering Teams & Delivering Innovation | Engineering Leader with a Passion for Growth | Product & Project Success |…

1 Clear Goals

Establishing clear goals is essential for aligning your team's efforts. When everyone understands the project's objectives, they can focus their energies on what truly matters. Start by defining SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound. These criteria ensure that objectives are clear and attainable, providing a shared target for the team. Communicate these goals regularly and encourage team members to ask questions and provide feedback, ensuring that everyone is on the same page and committed to the project's success.

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Gregory Carson

Patent Attorney | Biomedical Engineer | Inventor
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When setting goals, you should also clearly define each team member's role in achieving them. This approach provides clarity, fosters a sense of responsibility, and helps everyone understand the bigger picture.

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Rakhil (Rachel) Stephen

Project Manager | Corporate Strategy
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In my current role, I manage a multi-million-dollar project with a diverse team, which sometimes leads to conflicts. These issues often surface in our regular program team meetings. Here’s how I handle them: -Use RACI. This helps clarify roles and responsibilities, reducing role-based conflicts. -Have regular touch points with the team. be it a 15-minute call but meet the team regularly -If there are any heated discussions in the meetings, take them offline. Make sure the morale of the bigger team is up. -Celebrate small wins: Organize employee engagement activities, like team outings, to help the team bond -Share personal wins: We have a dedicated channel for sharing personal wins, which helps everyone connect on a more personal level.

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Emiliano Gramajo

?? Project Manager | Driving Strategic Planning & High-Impact Software Deliveries | Helping Teams Achieve 100% Project Success | Follow me for insights on Leadership, professional hacks, and Team Productivity
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In my experience, it is important to identify the root cause of this dynamic, isolate it, and integrate the issue. This seems contradictory, but it is not. By isolating, I mean seeing the forest and working on an action plan to attack that issue specifically. Integrating the issue means making part of the direct and indirect stakeholders involved to discuss a solution. There will be time first to have individual and team discussions, set up a strategy and steps, and set expectations. Having a strategy and making people part of the solution are crucial to success.

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2 Roles Clarity

In a project with complex dynamics, clarity of roles can prevent overlap and confusion. Ensure that each team member knows their responsibilities and the expectations you have of them. This can be done through a RACI matrix, which stands for Responsible, Accountable, Consulted, and Informed. The RACI matrix is a tool that helps define roles in relation to tasks and decisions. By using this matrix, you can delineate who is responsible for what, who needs to be consulted on decisions, and who should be kept informed about progress.

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3 Effective Communication

Effective communication is the cornerstone of successful project management, especially with complex team dynamics. It's crucial to establish open lines of communication where team members feel comfortable sharing ideas, challenges, and updates. Utilize various communication tools and techniques to cater to different preferences—some may prefer email updates, while others might benefit from regular meetings or collaborative platforms. Always aim for transparency and encourage active listening within the team to foster an environment where everyone feels heard and valued.

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Amit Mahajan

Empowering Teams & Delivering Innovation | Engineering Leader with a Passion for Growth | Product & Project Success | Entrepreneur | PMP
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In a complex project with big team, the communication becomes a key parameter. The PM must ensure below - there are effective tools like teams, chat forums, etc. available for collaboration - real time dashboards - regular reports - feedback and surveys - regular connects/stand ups Having these in place enables effective communication within the team.

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4 Conflict Resolution

Conflict is inevitable in any team, but it's particularly challenging in complex dynamics. To manage conflict effectively, adopt a proactive approach. Encourage open dialogue and address disagreements early before they escalate. Use conflict resolution strategies such as mediation or negotiation to find common ground. It's important to remain neutral and fair during these discussions, focusing on the issue at hand rather than personal differences. By resolving conflicts constructively, you can turn potential setbacks into opportunities for team growth and cohesion.

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Amit Mahajan

Empowering Teams & Delivering Innovation | Engineering Leader with a Passion for Growth | Product & Project Success | Entrepreneur | PMP
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Conflicts occur within the teams and are unavoidable at times. Conflicts can happen due to cost, resource, personality, schedules, admin procedures, project priorities, etc. To be able to resolve conflict, we need to - Identify the reason for conflict - Isolate conflict from the persons - Look for resolution which is in best interest of the project and supports the outcomes - Explain the option chosen to the members and get their buy in - maintain harmony within the team

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5 Leverage Diversity

The diversity within your team is a powerful asset if harnessed correctly. Different perspectives can lead to innovative solutions and a more robust approach to problem-solving. Encourage team members to share their unique insights and experiences, and create an inclusive culture where all contributions are valued. Utilize team-building activities to help members appreciate each other's strengths and backgrounds. By leveraging the diversity of your team, you can enhance creativity and drive better project outcomes.

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6 Continuous Feedback

Continuous feedback is vital for maintaining progress and addressing issues as they arise. Implement a feedback loop where team members can regularly provide and receive constructive feedback. This can be through formal reviews or informal check-ins. It's important that feedback is specific, actionable, and focused on improvement rather than criticism. By fostering a culture of continuous feedback, you can keep the team engaged, motivated, and on track for successful project delivery.

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You're managing a project with complex team dynamics. How do you ensure success?

1

2

3

4

5

6

1 Clear Goals

2 Roles Clarity

3 Effective Communication

4 Conflict Resolution

5 Leverage Diversity

6 Continuous Feedback

Program Management

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You're managing a project with complex team dynamics. How do you ensure success?

1

2

3

4

5

6

1 Clear Goals

2 Roles Clarity

3 Effective Communication

4 Conflict Resolution

5 Leverage Diversity

6 Continuous Feedback

Program Management

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