Last updated on
2024年9月20日
You're managing onshore and offshore BPO teams. How can you improve communication to boost efficiency?
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To improve communication between your onshore and offshore Business Process Outsourcing (BPO) teams, focus on these strategies:
- Establish a shared communication platform to centralize messages and updates.
- Schedule regular cross-time zone meetings to ensure alignment on goals and projects.
- Implement clear documentation practices for processes to aid understanding across teams.
What strategies have you found effective in managing BPO teams? Feel free to share.