You're managing a high-profile event check-in. How do you troubleshoot a sudden system crash?

Experiencing a system crash at a high-profile event check-in can be daunting, but with the right approach, you can turn chaos into order. Here's how to get back on track:

- Establish a manual check-in process as a backup. Have paper lists and extra staff ready to record attendance by hand.

- Communicate transparently with attendees about the issue while offering reassurances that it's being handled.

- Reach out to technical support immediately and have contingency plans for quick fixes or workarounds.

How have you overcome technical difficulties during events? Share your strategies.