Helping new staff improve their communication skills is crucial for providing excellent service to a diverse spa clientele. Here's how you can foster better communication:

• Cultural sensitivity training: Educate your staff about different cultural norms and preferences to ensure respectful and personalized interactions.

• Role-playing scenarios: Practice common client interactions to build confidence and improve language skills.

• Active listening techniques: Teach staff to listen attentively and ask clarifying questions to better understand client needs.

What strategies have you found effective in improving communication skills in your team? Share your thoughts.