Last updated on
2024年9月17日
Your team and a client have conflicting quality standards. How do you ensure both parties are satisfied?
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When your team and a client have clashing quality standards, achieving harmony is key. Here are strategies to satisfy both parties:
How do you balance differing quality expectations in your professional relationships?
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From my experience the answer to the question "Why?", credibly establishes the importance of following a particular standard. We should always derive that answer considering both perspectives of the team and the client. So that, they can relate their "benefits" with "following the standards". Thus it will ensure the satisfaction of both parties.
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Para lidar com padr?es de qualidade conflitantes entre sua equipe e um cliente, inicie com uma discuss?o aberta para entender as expectativas e prioridades de ambas as partes. Negocie um meio-termo que possa equilibrar as necessidades do cliente com as capacidades da equipe. Documente e concorde com um plano de a??o claro que detalhe como os padr?es ser?o atendidos. Monitore o progresso e mantenha uma comunica??o transparente para ajustar expectativas conforme necessário. Garantir um acompanhamento contínuo e feedback ajuda a manter a satisfa??o de ambas as partes.
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