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You're looking to break into the human resources field. How can you apply your quality management skills?

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If you're looking for a career change and have some quality management skills, you might want to consider human resources as a potential field. Quality management is the practice of ensuring that products, services, and processes meet or exceed customer expectations and standards. Human resources, on the other hand, is the function of managing people and their performance within an organization. How can you leverage your quality management skills to break into the human resources field? Here are some tips to help you out.

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Nima Zafarpoor

QA & QC Expert* IRCA Certified Lead auditor*Project Management*Project Portfolio Management*QA Engineering*Quality…
Zineb LHAMALI

Consultante En Ressources Humaines Et Mobilité Internationale

1 Identify the needs and expectations of your stakeholders

One of the core principles of quality management is to understand the needs and expectations of your customers and other stakeholders, such as employees, suppliers, regulators, and society. In human resources, you also need to identify the needs and expectations of your stakeholders, such as managers, employees, candidates, and senior leaders. You can use tools such as surveys, interviews, focus groups, and feedback systems to collect and analyze data on stakeholder satisfaction, engagement, motivation, and loyalty. You can also use quality management frameworks, such as ISO 9001 or EFQM, to align your human resources objectives and processes with the strategic goals and vision of your organization.

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Nima Zafarpoor

QA & QC Expert* IRCA Certified Lead auditor*Project Management*Project Portfolio Management*QA Engineering*Quality Auditing*Administrative Management Expet*QA Manager at Yaks* Trainer*
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In HR, quality management skills are valuable for enhancing processes and employee experiences. ?? Utilize quality tools to streamline recruitment processes, ensuring efficient candidate selection. Implement performance management systems to assess and improve employee performance. Foster a culture of continuous improvement by gathering feedback and implementing HR policies that prioritize employee well-being. By applying quality management principles, HR professionals can optimize operations and create a positive work environment. ??

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sanjay sangale

Microbiologist/Green field project/Aseptic Process/ Quality professional/QMS/Investigation/Method validation/compliance/Regulatory compliance/Team Leadership/Problem-solving skill/Quality Assurance/LIMS/SAP/ LMS
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1. Identified right candidate for right position. 2. Balance in corporate life and personal life, it is helpful to take work and happiness of employees.

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Zineb LHAMALI

Consultante En Ressources Humaines Et Mobilité Internationale
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En appliquant mes compétences en gestion de la qualité, je peux contribuer dans le domaine des ressources humaines en mettant en place des processus efficaces pour le recrutement, la formation et le développement du personnel, visant à garantir la qualité et la performance des équipes.

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Balaji Ravi

Associate Manager - Computer System Validation | Life Science Compliance Office at Accenture | IT Validation Specialist | Expert in GxP Compliance, System Validation, and Emerging Technologies
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Leveraging quality management skills in HR involves optimizing processes, analyzing metrics, and fostering a culture of continuous improvement. Apply expertise in recruitment, training, and conflict resolution. Ensure compliance, mitigate risks, and treat employees as internal customers for an enhanced experience. Emphasize documentation, standardization, and a commitment to efficiency. Highlight transferable skills on your resume and consider obtaining HR certifications for credibility.

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Dr_Ahmed_ Moussa

Former Pharmacy Deputy Director at King Fahd Military Medical Complex, Eastern Province Dhahran, KSA
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To apply your quality management skills in the human resources field, you can focus on the following areas: 1. Education and Development. 2. Performance Management. 3. Recognition and Reward Systems. 4. Communication Skills. 5. Organizational Skills. 6. Tech-Savvy: Be proficient in using technology, such as visual planning software, digital spreadsheets, and online databases. 7. Flexibility: Be adaptable to changes in the workplace. 8. Patience: Demonstrate patience when dealing with employee concerns and conflicts. 9. Negotiation Skills. 10. Ethical Actions. 11. Continuous Improvement. By focusing on these areas and continuously developing your skills, you can effectively apply your quality management skills in the human resources field.

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2 Implement continuous improvement and innovation

Another key aspect of quality management is to implement continuous improvement and innovation in your products, services, and processes. This means that you constantly monitor, measure, evaluate, and improve your performance and outcomes based on data and feedback. In human resources, you can also apply continuous improvement and innovation to your practices and policies, such as recruitment, training, development, compensation, benefits, diversity, and wellness. You can use tools such as PDCA (plan-do-check-act) cycle, benchmarking, best practices, and brainstorming to identify gaps, opportunities, and solutions for enhancing your human resources performance and value. You can also use quality management techniques , such as Six Sigma or Lean, to reduce waste, errors, and variation in your human resources processes.

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Zineb LHAMALI

Consultante En Ressources Humaines Et Mobilité Internationale
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Pour mettre en ?uvre l'amélioration continue et l'innovation, il est essentiel de créer une culture d'adaptabilité et de créativité au sein de l'organisation. Cela implique d'encourager la collaboration, d'écouter les feedbacks des clients et des employés, d'adopter des méthodes agiles, et de consacrer des ressources à la recherche et au développement.

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3 Foster a culture of quality and collaboration

A third essential element of quality management is to foster a culture of quality and collaboration within your organization. This means that you create a shared vision, mission, and values that promote quality as a priority and a responsibility for everyone. It also means that you encourage teamwork, communication, cooperation, and learning among your employees and across departments and functions. In human resources, you can also foster a culture of quality and collaboration by creating and implementing policies and programs that support employee engagement, empowerment, recognition, and retention. You can also use quality management tools , such as quality circles, teams, or audits, to involve your employees in problem-solving, decision-making, and improvement initiatives.

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Zineb LHAMALI

Consultante En Ressources Humaines Et Mobilité Internationale
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Promouvoir une culture axée sur la qualité et la collaboration est essentiel pour favoriser l'efficacité et l'innovation au sein de toute organisation.

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Sandrine P...

DRH de Transition
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Garant de la conformité réglementaire, le DRH doit s’appuyer sur les pratiques de l’organisation et de la réglementation pour insuffler une dynamique tout en communiquant sur les processus en place : ainsi les sujets tels que l'égalité des chances en matière d'emploi, la santé et la sécurité au travail, et la protection des données personnelles, garant de la gestion de la qualité, ne sont plus des contraintes mais des directions.

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4 Develop your human resources competencies

A final tip to apply your quality management skills to the human resources field is to develop your human resources competencies. Quality management skills are valuable and transferable, but they are not enough to succeed in human resources. You also need to acquire and update your knowledge and skills in areas such as labor laws, employee relations, performance management, talent management, organizational development, and change management. You can do this by taking courses, certifications, or degrees in human resources or related fields, by joining professional associations or networks, or by seeking mentorship or coaching from experienced human resources professionals.

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Zineb LHAMALI

Consultante En Ressources Humaines Et Mobilité Internationale
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Pour développer vos compétences en ressources humaines, je vous recommande de suivre des formations spécialisées, de lire des ouvrages pertinents, de participer à des ateliers et séminaires, et surtout de mettre en pratique vos connaissances dans des situations réelles.

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Sandrine P...

DRH de Transition
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Appliquer à soi-même les principes de la gestion de la qualité que l’on souhaite pour son organisation. J'ai souvent vu que mes équipes fonctionne par imitation. Donner l'exemple fonctionne toujours.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Waqas Ahmed

Area Manager at Intertek
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One way you can apply your quality management skills in the human resource field is by implementing quality improvement initiatives in recruitment and hiring processes to ensure the right candidates are selected. Additionally, you can use your quality management skills to develop and enhance employee training programs to improve performance and productivity within the organization.

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Muhamad Dahlan

added value & contribution
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We need correct tools and system in order to simplify the process, smoothing communication and to make everybody in the organization easier. It will sustain improve the organization.

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You're looking to break into the human resources field. How can you apply your quality management skills?

1

2

3

4

5

1 Identify the needs and expectations of your stakeholders

2 Implement continuous improvement and innovation

3 Foster a culture of quality and collaboration

4 Develop your human resources competencies

5 Here’s what else to consider

Quality Management

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You're looking to break into the human resources field. How can you apply your quality management skills?

1

2

3

4

5

1 Identify the needs and expectations of your stakeholders

2 Implement continuous improvement and innovation

3 Foster a culture of quality and collaboration

4 Develop your human resources competencies

5 Here’s what else to consider

Quality Management

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