You're launching a new electronic product. How do you decide which customer support requests to prioritize?

When launching a new electronic product, it's crucial to triage support requests effectively. To navigate this challenge:

- **Assess urgency:** Identify and address issues that impact the functionality or safety first.

- **Track frequency:** Give attention to recurring problems faced by multiple customers.

- **Gauge impact:** Prioritize based on the potential effect on user satisfaction and retention.

Which strategies do you find most effective for prioritizing customer support?