登录查看更多内容

You're juggling proactive tasks and reactive client support. How do you stay focused on your goals?

由人工智能和领英社区提供技术支持

In account management, striking a balance between proactive tasks and reactive client support is crucial to staying goal-focused. Proactive tasks, such as strategic planning and relationship building, are essential for long-term success. On the other hand, reactive support, which involves addressing client issues as they arise, is key to maintaining trust and satisfaction. To manage both effectively, you need a structured approach that allows you to anticipate needs while being agile enough to respond to unexpected challenges.

此文章中的业界达人

由社区从 6 条内容中精选。了解更多

Avdhut Patil, MBA

Trusted Advisor- C-suite | U.S. & MENA | LinkedIn Top Voice | Global Strategist | Healthcare | GCC | Fintech |…

1 Prioritize Tasks

To maintain focus, begin by prioritizing your tasks based on urgency and importance. This will help you identify which proactive tasks will have the most significant impact on your goals and which reactive tasks need immediate attention. Use a simple categorization method like the Eisenhower Matrix to sort your tasks into four quadrants: urgent and important, important but not urgent, urgent but not important, and neither urgent nor important. By doing so, you can allocate your time more effectively and ensure that you're not neglecting your overarching objectives while dealing with day-to-day issues.

添加您的观点

Moataz Abo Bakr El-Sherif

GTAC Technical Lead and Consultant @ HUAWEI DIGITAL POWER EGYPT TAC | Computer Engineering
举报内容
1. Regularly reassess categorization criteria for accuracy. 2. Time-box each quadrant to balance short and long-term tasks. 3. Use implementation intentions for important but non-urgent tasks. 4. Align tasks with business KPIs and strategic objectives. 5. Combine with Pomodoro or time blocking for better execution. 6. Schedule a daily "power hour" for quadrant II tasks. 7. Use digital tools for synchronized task lists across devices. 8. Foster shared prioritization criteria across teams. 9. Hold regular priority-setting meetings to align tasks with goals. 10. Encourage open communication about workload. These strategies enhance task prioritization, balancing urgent needs with long-term goals.

已翻译

赞
Cory Cook

Career Architect turned Head-Hunting Partner for Architecture Firms || Connecting firms with Project Architects, Project Managers + Designers || Co-Founder @ Talent Smiths || Insider Helping Firms and Designers Grow
举报内容
Start with time blocking for sure. ideal with client issues for the first few hours of my day, then candidate issues the next, and then content to finish it off. Make your tasks have order, and everything can run smoothly

已翻译

赞

2 Time Management

Effective time management is the backbone of successful account management. Allocate specific time blocks for both proactive and reactive tasks within your schedule. For instance, you might reserve mornings for proactive work when your mind is fresh and dedicate afternoons to client communications and reactive support. This strategy helps you create a routine that balances both types of tasks, ensuring that neither is overlooked. Remember, the key is to be disciplined with your time while still allowing some flexibility for urgent matters that require immediate attention.

添加您的观点

3 Set Boundaries

Setting clear boundaries with clients regarding availability and response times can significantly reduce stress and improve focus. Communicate your working hours and establish reasonable expectations for when clients can expect responses to their inquiries. This doesn't mean you're less committed to client support; instead, it helps prevent burnout and ensures that you can dedicate uninterrupted time to proactive tasks that contribute to your long-term goals.

添加您的观点

FEDERICO MIGUEL SILVA E HENRIQUES

Top Voice LINKEDIN Account Manager | Head de Negócios | Oracle Cloud Infrastructure 2024 AI Foundations Associate | Microsoft Certified-Azure AI 900 | Fundamentals A.I-IBM | Mentorado | IOT | SPIN SELLING
举报内容
Vejo uma simbiose interessante entre organiza??o e estabelecimento de limites. O ponto de estabelecermos alguns limites, "combinar o jogo" com o cliente pode trazer muito mais benefícios do que eventuais má impress?es que nos impedem de estabelecer algumas regras. Trago um exemplo prático que experenciei e compartilhei com alguns colegas e liderados. Recebemos muitas demandas fora de horário comercial, via áudio, ou demandas n?o t?o claras que dependendo da complexidade e n?o vierem por um meio oficial (e-mail corporativo por exemplo) podemos perder essa rastreabilidade e causar um transtorno maior. Cancelamentos e altera??es de escopo de servi?os é importante o double-check ou até endosso de mais pessoas.

已翻译

赞

4 Leverage Technology

Utilize technology to streamline both proactive and reactive tasks. Customer Relationship Management (CRM) systems can help you keep track of client interactions, manage follow-ups, and schedule future communications. Automation tools can handle repetitive tasks, freeing up more of your time for strategic planning and goal-oriented activities. By integrating technology into your workflow, you can minimize manual effort and stay organized, allowing you to focus on what truly matters.

添加您的观点

Avdhut Patil, MBA

Trusted Advisor- C-suite | U.S. & MENA | LinkedIn Top Voice | Global Strategist | Healthcare | GCC | Fintech | HealthTech | Esports | Salesforce?? | AWS | Collaborator
举报内容
Leverage tools like project management software, CRM systems, and automation to streamline reactive support tasks. This frees up more time for proactive activities.??

已翻译

赞

5 Continuous Learning

Stay focused on your goals by committing to continuous learning. The account management landscape is ever-evolving, and keeping up with industry trends, tools, and best practices will enable you to anticipate client needs and address them proactively. Allocate time for professional development, whether through online courses, webinars, or reading industry publications. This investment in your skills will pay dividends by enhancing your ability to manage both proactive and reactive tasks effectively.

添加您的观点

6 Reflect Regularly

Regular reflection on your performance is vital for staying focused on your goals. Set aside time each week to review what went well, what challenges arose, and how you handled them. Reflect on your task prioritization, time management, client boundaries, technology use, and learning progress. This self-assessment will help you identify areas for improvement and adjust your strategies accordingly, keeping you on track towards achieving your account management objectives.

添加您的观点

Avdhut Patil, MBA

Trusted Advisor- C-suite | U.S. & MENA | LinkedIn Top Voice | Global Strategist | Healthcare | GCC | Fintech | HealthTech | Esports | Salesforce?? | AWS | Collaborator
举报内容
Conduct frequent reviews of your progress toward your goals. Adjust your plans as necessary to stay on track, and ensure that reactive tasks do not derail your long-term objectives.??

已翻译

赞

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Avdhut Patil, MBA

Trusted Advisor- C-suite | U.S. & MENA | LinkedIn Top Voice | Global Strategist | Healthcare | GCC | Fintech | HealthTech | Esports | Salesforce?? | AWS | Collaborator
举报内容
By setting clear goals, prioritizing tasks, time blocking, leveraging technology, delegating, conducting regular reviews, staying organized, and limiting distractions, you can effectively juggle proactive tasks and reactive client support while staying focused on your goals.??

已翻译

赞

Account Management

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're juggling proactive tasks and reactive client support. How do you stay focused on your goals?

1

2

3

4

5

6

7

1 Prioritize Tasks

2 Time Management

3 Set Boundaries

4 Leverage Technology

5 Continuous Learning

6 Reflect Regularly

7 Here’s what else to consider

Account Management

给文章评分

感谢您的反馈

更多Account Management相关文章

更多相关阅读内容

You're juggling proactive tasks and reactive client support. How do you stay focused on your goals?

1

2

3

4

5

6

7

1 Prioritize Tasks

2 Time Management

3 Set Boundaries

4 Leverage Technology

5 Continuous Learning

6 Reflect Regularly

7 Here’s what else to consider

Account Management

给文章评分

感谢您的反馈

查看其他技能