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You're interested in DevOps. What are the most important things to know about IT Operations?

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DevOps is a culture and a set of practices that aim to improve collaboration, communication, and automation between software development and IT operations teams. It can help you deliver software faster, more reliably, and with fewer errors. But before you dive into DevOps, you need to understand some key aspects of IT operations, the essential function that keeps your systems running and secure. Here are some of the most important things to know about IT operations.

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Sikemi Tayo

IT Operational Excellence | Productivity Coach | I empower IT Leaders achieve strategic alignment through effective…

1 What is IT Operations?

IT operations is the process of managing, monitoring, and maintaining the IT infrastructure and services that support your business goals and user needs. It includes tasks such as provisioning, configuring, patching, troubleshooting, backup, recovery, security, and performance optimization. IT operations teams are responsible for ensuring the availability, reliability, and scalability of your IT resources, such as servers, networks, databases, applications, and devices.

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Shahzad Dhanwani

Cyber Security Analysis | MSSP | Top 1% Tryhackme | SIEM | Arcsight | DLP | Cortex | XSoar | CloudSEK | Splunk | Microsoft Defender | Microsoft Sentinal | Crowd Strike | Trend Micro | GrayLog
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The process of administering, keeping an eye on, and repairing the IT services and infrastructure that meet user demands and business objectives is known as IT operations. Provisioning, configuring, patching, troubleshooting, backup, recovery, security, and performance optimization are among the duties it involves. The availability, dependability, and scalability of your IT resources—servers, networks, databases, apps, and devices—are the responsibility of IT operations teams.

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2 Why is IT Operations important?

IT operations is important because it enables your business to function smoothly and efficiently. Without IT operations, your software development and delivery would be hindered by technical issues, downtime, security breaches, and poor user experience. IT operations also helps you comply with regulations, standards, and best practices that govern your industry and domain. IT operations can help you reduce costs, improve quality, and increase customer satisfaction.

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Shahzad Dhanwani

Cyber Security Analysis | MSSP | Top 1% Tryhackme | SIEM | Arcsight | DLP | Cortex | XSoar | CloudSEK | Splunk | Microsoft Defender | Microsoft Sentinal | Crowd Strike | Trend Micro | GrayLog
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The seamless and effective functioning of your firm is made possible by IT operations. Your software development and delivery would be hampered by technical problems, outages, security breaches, and a subpar user experience without IT operations. Adherence to industry and domain-specific legislation, standards, and best practices is facilitated by IT operations. You may lower expenses, raise quality, and satisfy customers with IT operations.

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3 How does DevOps affect IT Operations?

DevOps affects IT operations in several ways. First, it encourages a shift from a siloed and reactive approach to a collaborative and proactive one. DevOps teams work together across the entire software lifecycle, from planning to deployment to feedback. They share tools, processes, and responsibilities, and they align their goals and metrics. Second, DevOps introduces new technologies and methodologies that can enhance IT operations. For example, DevOps teams use cloud computing, containerization, orchestration, configuration management, continuous integration, continuous delivery, and continuous monitoring to automate and streamline their IT operations. Third, DevOps fosters a culture of learning and improvement that can boost IT operations. DevOps teams embrace feedback, experimentation, and iteration, and they use data and metrics to measure and improve their IT operations.

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Shahzad Dhanwani

Cyber Security Analysis | MSSP | Top 1% Tryhackme | SIEM | Arcsight | DLP | Cortex | XSoar | CloudSEK | Splunk | Microsoft Defender | Microsoft Sentinal | Crowd Strike | Trend Micro | GrayLog
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IT operations are impacted by DevOps in several ways. It first promotes a change from a reactive and compartmentalized strategy to a proactive and cooperative one. DevOps teams collaborate during every stage of the software lifecycle, including planning, deploying, and receiving feedback. They coordinate their goals and measurements and share resources, procedures, and roles. Secondly, DevOps offers fresh approaches and technology that help improve IT operations. DevOps teams, for instance, automate and optimize their IT processes through the use of cloud computing, containerization, orchestration, configuration management, continuous integration, continuous delivery, and continuous monitoring.

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4 What are the challenges of IT Operations?

IT operations today are faced with a dynamic and complex IT environment, which presents many challenges. These include managing the growing volume, variety, and velocity of data and applications, while also balancing the need for speed and agility with the need for stability and security. Additionally, IT operations must integrate and coordinate multiple tools, platforms, and vendors, as well as aligning operations with business objectives and user expectations. There is also the challenge of dealing with the skills gap and talent shortage in IT operations, as well as adopting new technologies and practices while maintaining legacy systems and processes.

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Shahzad Dhanwani

Cyber Security Analysis | MSSP | Top 1% Tryhackme | SIEM | Arcsight | DLP | Cortex | XSoar | CloudSEK | Splunk | Microsoft Defender | Microsoft Sentinal | Crowd Strike | Trend Micro | GrayLog
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Today's IT operations face numerous obstacles in a dynamic and complicated IT world. These include keeping up with the increasing amount, diversity, and speed of data and applications and striking a balance between security and stability and agility and speed. IT operations also have to manage and integrate many platforms, tools, and providers while coordinating with business goals and user expectations. Dealing with the talent and skills gap in IT operations, as well as implementing new technologies and practices while preserving existing systems and procedures, present additional challenges.

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5 What are the skills of IT Operations?

IT operations requires a broad range of skills that encompass technical, business, and interpersonal domains. System administration, automation, cloud computing, security, performance optimization, problem-solving, communication, collaboration, and learning are all essential skills for IT operations. System administration involves the ability to install, configure, manage, and troubleshoot various IT systems and components. Automation enables the use of scripting, programming, and tools to automate repetitive tasks. Cloud computing utilizes cloud services and platforms to provision and manage IT resources. Security focuses on protecting IT assets and data from unauthorized access. Performance optimization measures and improves the performance of IT systems. Problem-solving involves identifying and resolving IT issues. Communication entails communicating with stakeholders in an effective manner. Collaboration necessitates working well with others in a team environment. Lastly, learning involves adapting to changing IT requirements by learning new technologies and tools.

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6 How can you learn IT Operations?

Learning IT operations can be done through courses, books, videos, and projects. There are many online and offline resources available to help you. For example, you can take courses on topics such as system administration, automation, cloud computing, security, and performance optimization. Books offer concepts, practices, and case studies. Videos provide tutorials, demos, and interviews. Projects involve scenarios, challenges, and solutions. For example, you might set up a Linux server or automate the provisioning of a web application. You could also create and manage a cloud account or implement security measures. Finally, you can monitor and optimize performance with tools like Prometheus and Grafana.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Sikemi Tayo

IT Operational Excellence | Productivity Coach | I empower IT Leaders achieve strategic alignment through effective people and process transformation
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DevOps is about more than just being good with technology. To succeed, you must ensure the processes you automate are stable and efficient. Sometimes, automating a not mature process can cause problems in the long run. ?? ?????????????????? ???????? ?????? ?????????? ?????????????? ?????????????????????? ???????????? ?????????????????? ???????????? ????????????. So, before automating anything, you must ensure the process is stable and efficient. This will help make your work more effective and contribute to the overall success of IT Operations.

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You're interested in DevOps. What are the most important things to know about IT Operations?

1

2

3

4

5

6

7

1 What is IT Operations?

2 Why is IT Operations important?

3 How does DevOps affect IT Operations?

4 What are the challenges of IT Operations?

5 What are the skills of IT Operations?

6 How can you learn IT Operations?

7 Here’s what else to consider

IT Operations

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You're interested in DevOps. What are the most important things to know about IT Operations?

1

2

3

4

5

6

7

1 What is IT Operations?

2 Why is IT Operations important?

3 How does DevOps affect IT Operations?

4 What are the challenges of IT Operations?

5 What are the skills of IT Operations?

6 How can you learn IT Operations?

7 Here’s what else to consider

IT Operations

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